Greek Yoghurt
Chapters

Chapters

43 - 45 Montpelier Vale Blackheath Village London, SE3 0TJ, Royal Greenwich Observatory, United Kingdom

Bars • British • European • Brasseries


"my friend and I went to capitulate for dinner to celebrate his birthday, as was capitula, we thought the only decent restaurant in blackheath. all the others seem to be pushing down quickly. we have been in the past often in the capitulas, and the food and services were good we had no appetizers and ordered only one main meal (black foam and black bell), because we were not huge hungry because we were eating a lot of birthday cakes earlier! we had a glass of wine and were offered a piece of bread. 35 minutes later we waited for our food. in this time no one came to ask if we were in order or offer us more drinks. I asked the manager if our food was ready. he said it would be 5 minutes without a statement of delay then disappeared 10 minutes later there was no sign of food or manager. That is why we decided to go because we lost interest in eating. we have to go and the manager came by. he told us the delay was due to a big party in the ground floor. this was not the case, there was a group of 8 people who had finished their meal for a long time. we were there earlier when it was much more business and the service was not so bad. while we waited, we saw a customer who had finished their meal, slipped £20 into the manager hand when he left. Perhaps the workers need bribe to provide good services? it is such a scandal, but another blackheath restaurant has become complicit and believes that it with the treatment of its customers without respect. I will vote for one with my feet and will not eat again in this restaurant. I will also leave everyone I don't know to go there"

Chapters

Chapters

43-45 Montpelier Vale, Blackheath SE3 0TJ, Royal Greenwich Observatory, United Kingdom

Bars • Steak • British • Modern Cuisine


"My boyfriend and I went to Chapters for dinner to celebrate his birthday as Chapters was, we thought, the only decent restaurant left in Blackheath. All the others seem to be sliding downhill rapidly. We have been to Chapters many times in the past and the food and service has been good We did not have a starter and ordered a main meal only (black bream and pork belly) as we weren't hugely hungry due to eating a lot of birthday cakes earlier! We had a glass of wine and were offered a piece a of bread. minutes later we were still waiting for our food. In that time no one came to ask if we were OK or to offer us more drinks. I asked the manager when our food might be ready. He said it would be minutes without offering any explanation of the delay then disappeared minutes later there was still no sign of the food or the manager. Therefore, we decided to leave as we had completely lost any interest in eating there anymore. We got up to leave and the manager came over. He told us the delay was due to a big party downstairs. This was not the case, there was a group of people who had long finished their meal. We have been there before when it was much busier and the service was not this bad. While were waiting we saw a customer who had finished their meal slipping into the managers hand as he was leaving. Maybe the staff require bribery to give good service It such a shame yet another Blackheath restaurant has become complacent and thinks they can get away with treating their customers without any respect. I for one will be voting with my feet and will not be eating in this restaurant again. I will also be letting everyone I know not to go there"

Gables

Gables

14-16 Newgate Street Village Hertford, Hertfordshire SG13 8RA, United Kingdom

Steak • Pasta • Italian • Seafood


"Firstly, I am somewhat amazed at the reviews theis venue has based on our visit on Saturday evening. We arrived 45 minutes early for our table for 4 persons at 7.30pm as I had called ahead at lunchtime asking if they had a bar area that we could sit and select from the menu in advance of being seated in the restaurant. I was given the impression that they had a lavish area for this purpose. However, this was not the case and we were shown to our table on arrival which was probably the worst location in the restaurant that was sparse of diners at that time. I will elaborate on our table location as it made for a negative night. It was a circular table placed in a “gap” between the original restaurant area and what appeared to be an extension to the restaurant. This gap did have curtains that could have been closed which would have curtailed guests and staff squeezing between the wall and one of our chairs but when asked the Owner said he would not close them……. In fairness, “Theo” the Owner did offer the choice another two alternative tables but both were in no better location! We sat and ordered drinks and were provided with menus. The drinks arrived in a timely fashion and were made fine. I also ordered some wine which was decanted and allowed time to breath before being served. The wine was an Amorone but the year did not warrant the price he was charging but nonetheless was quite good. We placed our food order and in doing so I asked if chef would add a simple fried egg to top the steak I had ordered. I was told by Theo that he was down a number of staff on the evening shift and could not provide the egg. How many people would we have needed to fry an egg???? To be honest the whole experience was not worth almost £500.00 even though the food fine. We also found it disturbing the way Theo tried to control the waiting staff this may have been because they were young or new to the role but we felt that the staff did a good job and didn’t need micro managing! I am always curious when a front of house individual, who gives the impression he is in total control, loses the plot mid service. I did tell Theo I would give a poor review and he pretty much dismissed me so I dug a little deeper and it would appear the restaurant has suffered financial issues in the very recent past…….. this information is in the public domaine through Google. All in all we were so disappointed with a venue that appears to have a wealth of happy diners from their reviews……. It’s NOT that good Guys!!!"