Hake
Café Murano – Covent Garden Dining Counter

Café Murano – Covent Garden Dining Counter

36 Tavistock Street London, WC2E 7PB, United Kingdom

Fish • Greek • Italian • Desserts


"Disappointing experience after deciding to book here having read many great recent reviews. Maybe just caught them on a poor night. Arrived 8.45 for pre booked 8.45 table which wasn't quite ready. Front of House advised table not quite ready. Didn't offer any drink or menu to look at. Came back 10 mins later said if wouldn't be long, this time no drink offered but menus were provided. It felt a bit awkward waiting at entrance. Sat at table and ordered Oysters which were good, scallops and mini Moules which were good. A new waitress looked after us who although quite inexperienced was good fun and very pleasant. No issue at all with her service Ordered Monkfish and Lobster Thermidore and 2 sides. Monkfish was very average (i was asked if i was happy to have on the bone and it felt like they were low on stock, very little fish arrived and felt like they would have been better saying monk fish was off menu than trying to sell a portion that was inadequate) and the Lobster was rubbery and very chewy, the sides were forgotten and we had to ask for them. Complained to the manager and she offered a refund on the mains and sides which we accepted. Had to push to get the service charge removed which was pretty cheeky I would say. In summary the food quality of mains wasn't good, the welcome was poor but they did handle the complaint ok and were very forthcoming with amending bill to keep us happy which suggests to me they knew it was poor."

The Italian Garden

The Italian Garden

Main Street, South Lakeland, United Kingdom

Pizza • Pasta • Steak • Seafood


"I recently visited here during a weekend break in Kirkby Lonsdale and I was left extremely disappointed. I tried to book a table for around 8.30 9.00 but was told I could only have a table at 8.00. When I arrived I was asked to sit in the bar until my table was ready which was fairly quick as I was 5/10 mins early. I found the menu to be slightly disappointing and not very Italian inspired despite the name. My order was taken and my starter didn't arrive until around 8.45 which annoyed me slightly as I wanted to book a table later and wasn't able to. (By now the restaurant was almost empty). The garlic bread was lovely but the garlic mushrooms was smothered in pesto ??? The main courses were a complete disappointment once again the chicken pasta was smothered in pesto, probably to hide the fact that it was tasteless and only two pieces of chicken in the whole dish. The carbonara was all curdled. Rather than a smooth sauce it was all lumpy and separated. No black pepper or Parmesan offered. The portion sizes were decent and the fries were lovely. When letting the staff know how disappointed I was with the meal I didn't receive so much as an apology and they quickly asked us for the money and we left. I would definitely not visit here again. Apart from the appalling food I found that I wasn't treated how all the other customers in the restaurant were. This was my wedding anniversary treat and it was far from it!!!"