Heinz Baked Beans
Albany Fish Bar

Albany Fish Bar

18 Albany Road, Cardiff, CF243RQ, CF24 3RQ, United Kingdom

Kebab • Sushi • Seafood • Mexican


"I went to Albany Fish bar today with my daughter, the service was appalling! The one guy took my order and his colleague was having an argument/discussion with him about a transaction he had just done and how he didn 't know how to use the contactless machine. I had said my order but my order was not getting any attention, I don 't think he even acknowledged it! So another guy 5 minutes later rudely said what 's your order? I said I 've been served already, he again said yes what is it, I retold my order. The hold up in the shop was being taken out on me, it wasn 't my faulr, but it gets worse! I asked for 2 large fish and chips in takeaway boxes originally, so the guy serving me began wrapping them up, I said I asked for them to be in boxes not wrapped. This is where the four of the workers all started to ganging up on me and told me I hadn 't asked for boxes. I said I did because we always get this, however the guy giving me the most hassle was too busy sorting out his colleagues previous transaction problem!!! Then another guy said these boxes are expensive we can 't just give them out. I said are you serious? I am happy to pay for it. They went on to say yes love next time ask for a box etc etc. By now I said, stuff your food I 'll go elsewhere. I went to The Wellfield, better fish and chips and service was excellent! NOTE TO OWNER; invest in better respectful workers and perhaps get your workers to go on some training in customer service. Maybe they might learn a thing or two about respecting women along the way too! Needless to say I won 't be going there again! The men are patronising, rude and condescending. Off putting before you even get your food is the people that serve you."

Mother Kelly's

Mother Kelly's

221 Southampton Road, PO6 4PY, Portsmouth, United Kingdom

Fish • Pasta • Curry • Seafood


"We have been going to Ma Kellys for years and sadly today will be our last ever visit. Ordered our normal treat large cod and chips, front of house service no issues at all, in fact, felt extremely sorry for the young lady who had...to put up with the complaints whilst we were there. Had to wait over minutes for our food, my large cod looked like it had been in the fryer for days and was not large and had hardly any fish inside the batter and the chips were suppose to be freshly cooked but again looked like and felt they had been in the fryer for the same amount of time as the code. My other half’s large cod was extremely small and when we asked, apparently it’s now done on weight but the cod was taken back and re-arrived with the same chips but with another potion of cod. At the same time, another couple had already sent their meals back because chips and side orders were cold. I asked to speak to the manager but heard him say he couldn’t come out and then sent a young lad out but I asked to speak to the manager and an angry looking chap came out, said a half hearted sorry and my other half asked for a refund, the manager then disappeared and the same young man re-appeared to complete the refund, I sarcastically said that the manager couldn’t be bothered to complete the refund, he then decided to show up again and another half hearted apology. Two other couples were also asking for refunds. Such a shame, used to be a lovely treat for tasty fish and chips but sadly no more."