"I’m not someone who writes reviews or goes to restaurants for writing review But, I have to write this one. I went there with my friends to have a nice biryani with my friends to my surprise there’s zero hospitality. The egg biryani was like a tawa fried rice, with no taste, no salt served cold, chicken biryani had smelly chicken (which my friend ordered) I can write pages about the entire experience but to cut short Mr Mohan was very rude arrogant and was in a fighting mood, kept talking about how he is fed up with other customers and saying that “I’m here only to complain and to get my money back” no one even should ever use these words for a customer. For me it wasn’t about the money or getting something for free, it was about the experience and evening with my friends, which Mr Mohan spoiled with his attitude and words. He wasn’t apologetic about anything. I paid the entire bill and left the food because its the Worst restaurant I ever visited. Do not visit if you don’t want to be infuriated and ill treated by Mr. Mohan. Editing my review after the response from spicy Hyderabad This is my genuine experience at your restaurant and how I was treated for sharing my experience. There was ZERO hospitality, Mr. Mohan’s behaviour is totally unacceptable, I’m not sure if Mr Mohan is responding to the review and saying unfair. If someone’s shares their negative experience at your restaurant doesn’t mean it’s unfair to you, my entire evening was spoiled because of Mr Mohan’s behaviour, he wasn’t willing to listen and rather blaming me and saying demaning things to me like “Im here to complain, to get something for free etc. sarcastically saying what’s your problem etc etc the list goes on”. I left your place with my friends without finishing the food and paying in full even though Mr. Mohan said he has discounted the price of 1 Briyani after saying all the demeaning stuff, but I insisted and paid the money in full, how do you even expect someone with pride and honour to be treated like this. Do you expect me to keep my mouth shut and not talk about my experience??? Please focus on thinking how customers should be treated and customer services can be improved. Thanks"
