"I have been to Avenue many times over the years. This weekend I went to the bar with 2 friends for some cocktails. My friend was given a glass with a chip in it, which cut her lip. We told the waiter who initially seemed unbothered, he then returned to offer us a 'round of drinks on the house ' (we never asked for this, it was offered to us) When the bill arrived, all of the drinks were on the bill. We asked a different waiter for the round of drinks we 'd been promised to be removed, and he knew nothing about it. Our previous waiter then came over, he was off shift by that point and was very argumentative and rude, and acted like we were scamming him. He pointed at my friend saying I 've served HER three drinks, so that 's why three of her drinks are on the bill to which I pointed out that he had offered us a free round, so only two of each of our drinks should be on the bill. He eventually removed one drink from the bill and discounted the service charge by 30%. He then separately said to one of my friends I 'm a fair guy, what more do you expect? ' we didn 't expect anything, he offered us a free round of drinks and all we did was enquire about it. It was so rude, unpleasant and unnecessary. We were made to feel like we were scamming the restaurant, when we had absolutely no intention of doing so. Ruined a nice afternoon and none of that would have happened if they hadn 't given out a broken glass."
