Ice Cream Or Sorbet
County Hotel, Samphire Restaurant

County Hotel, Samphire Restaurant

The County Hotel Rainsford Road Chelmsford, Essex CM1 2PZ, CM1 2QD, United Kingdom

Beer • Wine • Coffee • British


"My wife and I have been to the County Kitchen a few times for their Sunday Carvery. So why, you may ask have I only given the County Kitchen 3 stars and entitled my review as lacks consistency? Well the title does say it all, it isn 't that the food and service and surroundings are bad its just that as a complete package it...........lacks consistency. Perhaps I should explain rather than repeating myself Our table was crammed in with others in the small conservatory/veranda area. It felt cramped as we were against a pillar and so close to at least 6 other diners that it felt uncomfortable and unwelcoming, especially as the rest of the restaurant was empty. Moving on to our food. We opted for starters, followed by the carvery. My wife 's starter crab haddock fishcake, with chive hollandaise was presented nicely and according to her very nice but lacked flavour . Mine was pork belly terrine and chutney my comments mirror those of my wife 's. Lacked seasoning and flavour, but looked nice. I echo Greg Wallace 's thoughts on Masterchef the other day..... ...would rather have something that tastes good rather than a dish that just looks pretty... Now the carvery you have a choice of at 3 roast meats plus vegetables and if you feeling really hungry there isn 't a limit to the number of times you can go back. But for most appetites 1 visit is enough. Being a little greedy I had a couple of slices of port with yummily crisp crackling) and some beef. The carver described the beef as medium rare my preference) but it was more like medium to well done so it was a bit tough and chewy shame as it looked a fantastic joint of beef). That finally put an end to our meal, we paid our bill £59.95 incl bottle of wine, and starters) and left. I have to say that this hasn 't been our experience on other occasions, so perhaps its was just an off day. Will we go back? Probably, but we won 't be rushing back. Its not a bad place, it just.....lacks consistency!"

The County

The County

The County Hotel, NE46 1PS, Northumberland, United Kingdom

Steak • Pasta • High Tea • Bar-lounge


"My wife and I have been to the County Kitchen a few times for their Sunday Carvery. So why, you may ask have I only given the County Kitchen 3 stars and entitled my review as lacks consistency? Well the title does say it all, it isn 't that the food and service and surroundings are bad its just that as a complete package it...........lacks consistency. Perhaps I should explain rather than repeating myself Our table was crammed in with others in the small conservatory/veranda area. It felt cramped as we were against a pillar and so close to at least 6 other diners that it felt uncomfortable and unwelcoming, especially as the rest of the restaurant was empty. Moving on to our food. We opted for starters, followed by the carvery. My wife 's starter crab haddock fishcake, with chive hollandaise was presented nicely and according to her very nice but lacked flavour . Mine was pork belly terrine and chutney my comments mirror those of my wife 's. Lacked seasoning and flavour, but looked nice. I echo Greg Wallace 's thoughts on Masterchef the other day..... ...would rather have something that tastes good rather than a dish that just looks pretty... Now the carvery you have a choice of at 3 roast meats plus vegetables and if you feeling really hungry there isn 't a limit to the number of times you can go back. But for most appetites 1 visit is enough. Being a little greedy I had a couple of slices of port with yummily crisp crackling) and some beef. The carver described the beef as medium rare my preference) but it was more like medium to well done so it was a bit tough and chewy shame as it looked a fantastic joint of beef). That finally put an end to our meal, we paid our bill £59.95 incl bottle of wine, and starters) and left. I have to say that this hasn 't been our experience on other occasions, so perhaps its was just an off day. Will we go back? Probably, but we won 't be rushing back. Its not a bad place, it just.....lacks consistency!"

The Anthologist

The Anthologist

58 Gresham Street London, EC2V 7BB, United Kingdom

Beer • Steak • British • Burgers


"I have often visited Anthologist with clients and team events (Christmas parties_ and always enjoyed your service and bar facilities. However, I would like to address what I believe to be a one-off event from last night, and I am sure it won’t happen again as I think you have higher standards than this. After spending hours last night as a customer until close, we wanted to use the toilet facilities as one of your last customers. You (the supervisor) informed us it was closed. As a customer, I asked why when we were still around. You said it takes a while to do and wanted a head start. During this conversation, your staff member shouted, “What’s wrong with you guys? Are you crazy? Just leave!” Something along these lines. Apologies if it doesn’t match word to word. As someone who has not only been a customer with you for years, brought clients to your venue, had Christmas parties with you, worked in Retail customer service, and, most importantly, brought business all night by spending with my friends in your bar, this is unacceptable customer service. I am sure that specific individual may have had a bay day, a difficult customer, or something else that triggered this. I understand this happens. I speak from experience. However, there is a way to communicate and handle things despite not being in the best state of mind. This behaviour does not reflect the team because you have fantastic staff members. Please provide feedback to your colleague and provide coaching on customer service. I’m sure you will not let this happen again as I believe such is your standard."