Caprese Salad
Italiano Valentinos

Italiano Valentinos

699 Leeds Road, Wakefield, United Kingdom

Meat • Pasta • Steak • Pizza


"I want to start by saying I am not the type of person to complain unless I have genuinely experienced bad service. I recognise with the best of intentions that things can go wrong. That said, the experience I had this evening was so dire and the gesture I was given was, in my opinion, was so inadequate, I feel a strong complaint is warranted. I booked a table for this evening for my birthday, and brought with me 9 close members of my family. We ordered drinks and when a waitress brought them to the table, she split a pint of lager over my back and on my 8 year old child. My new grey coat was covered and I'll have to pay for dry cleaning as it is not machine washable. My brand new black jacket (a gift for my birthday) was also covered, as was the back of my jeans. This was embarrassing as I didn't want to get out of my seat to speak with family members or to go to the toilet. The waitress was embarrassed and I don't think for a minute it was intentional, but I would have thought/expected a manager to come over to apologise. To top it all off we waited over 40 mins for our main courses. With 2 young children who were getting tired, this was far from ideal and we had to chase the meals up multiple times. It is a Wednesday evening and not even that busy so why it took so long, I have no idea. My guests were getting fed up so this didn't exactly make my feel great on my birthday. The food was actually nice, but service terrible. I asked the waiter if anything could be done taking into account how bad things had been and he said he would speak to the manager. I'm assuming the same manager who couldn't be bothered to apologise for the earlier incident. I was given 10% off the bill. We had spent over £200 so this worked out at only £26. Really poor and slightly insulting as this prob won't even cover my dry cleaning bill. I'm not one to write on review sites but in this case I think I will as I dont think Valentinos cares about customers."

Debraggio

Debraggio

1 Duke Street, TW9 1HP, Richmond Upon Thames, United Kingdom

Kebab • Pasta • Italian • European


"Wow, wow, wow! Based just off Richmond high street, this boutique family run Italian deli takes you back to the heart of Sicily with its freshly made pasta's and chunky panini's. Run by a husband and wife, we got talking while looking at the options available and went down to see their kitchen (my family has been in the catering industry for decades) to a laboratory of Italian goodness. Deborah arrives at the shop before most have opened their eyes and creates half a dozen fresh pasta dishes covering different palates on a daily basis.... the definition of taking pride in your work. If some popular dishes are going fast, she even makes them again same day! Some of the dishes on offer the day we visited included: Spicy beef gnocchi (To DIE for) Spaghetti chilli garlic (options of king prawns or escalope's to accompany) Pastticho (Long tubed macaroni with a mix of cheeses and cream as a pasta bake with a bed of mince meat) Black Spaghetti Traditional Bolognese and Pomodoro There is also fresh options for you carnivores! Selections of Italian meats, sausages, salami's etc that can be combined with ciabatta's and mozzarella for a serious Panini.... they are very generous on portion sizes as well! Given it's location this spot is right for any occasion: Dates, quick meals, takeaways to sit in the park etc, it covers all the bases.... oh, and they're one of the few restaurants who don't ask you for your kidney as payment! I use this place as HQ if I am ever visiting Twickenham for an England game, as does ex world cup winner Mr Dallaglio (better than Twickenham hospitality apparently). Couldn't recommend this place highly enough, you will not be disappointed."