Tuna Salad Tuna Salad
Zero Quattro

Zero Quattro

4 Tudor Court Russell Hill RoadSurrey CR8 2LA, Purley, United Kingdom

Kebab • Pizza • Seafood • European


"I planned a surprise dinner for my sister to celebrate a very big event and I was extremely disappointed with the service we received on November 11th. I wish I had gotten our servers name because he was extremely unprofessional. To describe him he is an older (I believe possibly Italian due to his accent) man. Upon entering the restaurant with my sister, her friends were already waiting inside and said surprise to her as we entered. There were a few other patrons in the restaurant at this point, none of whom looked irritated by the situation, in fact many of them were smiling at our celebrations. We sat down at our assigned table and began excitedly chatting and saying hello to our guests. As it was a surprise dinner my sister was especially excited as she was not expecting to see her friends there. After sitting down for no more than 5 minutes the server in question (who we soon realised was unfortunately going to be our server for the night) loudly told us to be quiet as we were “disrupting the restaurant” our level of noise was no more than what you would expect for a party of 7 and it felt like we were being intentionally targeted by him. Nevertheless we lowered our conversation down to be respectful and continued on with our night. He returned shortly after and hurriedly requested us to order our food, we obliged and ordered our respective meals. After some time of receiving and finishing our starters one of my guests asked about the approximate timing of our mains to which she was told that “it will be here when it’s ready”. To finish off the night of awful service when it came time to pay the bill, everyone had diligently calculated their individual totals (including shared drinks service charge) and when he approached our table with the card machine he loudly asked “who is in charge here?” We explained to him three times that nobody is in charge and we all have calculated our individual amounts and will pay individually. After he had collected payment from every single person on the table he said (again very loudly with no respect for our privacy or other customers) that we had not paid our complete bill and owed him money still. Everyone still had their receipts and endured their receipts matched up with the amounts they had calculated. Despite this, he still made the decision to cause a huge scene by bringing a calculator with all his copies of the receipts and sitting down at a table next to us continuously shouting across to us that he was short changed. I was extremely upset and unimpressed by the service we received that night especially in the context of it being a very important celebration dinner fort sister. The only reason why I’m even giving 2 stars is because the food was very delicious however the service was horrendous."

Il Cucciolo

Il Cucciolo

8 Old Compton Street London, W1D 4TE, United Kingdom

Tea • Bars • Beer • Wine


"We selected this restaurant for a pre-theater dinner and were, unfortunately, disappointed overall in our experience. The restaurant is much smaller than we had anticipated and when we arrived, the person who spoke to us manager, owner? asked for our name when I told him we had a reservation. Then he said who? as if we didn 't have a reservation made months earlier . That made our arrival at the restaurant a bit uncomfortable. After a bit, we were shown to a table in a noisy corner of the place. Meanwhile, the man who greeted ? us looked at the woman who would be waiting on our table in a way that felt to us like he had no idea who we were but needed to seat us, nonetheless. It was an apologetic look and it was noted. It took her quite some time to come and get our drink order which we all noticed. It seemed like once she realized that we were all ordering adult beverages, her attitude changed a bit as she realized that she could get a large tip for service which she, in fact, did . Once we started eating the food which took a long time to get to the table, we were happy with the dinners we had ordered. The food was really good, no complaints there. It was the service that was disappointing. So, if you don 't mind not being treated nicely in a restaurant where you 'll be dropping 2 or 3 hundred pounds sterling, and you 're only and all about the food, this place is for you. I left thinking the following : food that isn 't as good as the food we had here tastes better when the service is warm and welcoming. Overall, disappointed. Les Mis was awesome, though!"