"Unfortunately, our food order didn’t get processed in the system, and we only discovered this when we inquired about our drinks. It took nearly an hour and 40 minutes from our arrival to receive the main course. Once the order was finally processed, we noticed that our drinks had been sitting at the end of the bar for quite a while, and I almost went to retrieve them myself. It seems they might not have enough staff to provide efficient service, especially for the evening rush."
