Ponsbourne Restaurant And Bar

Ponsbourne ParkNewgate Street Village, Hertford, United Kingdom

🛍 Pub, Indian, Drinks, Chicken

3.1 💬 45 Reviews

Phone: +441707876191

Address: Ponsbourne ParkNewgate Street Village, Hertford, United Kingdom

City: Hertford

Dishes: 35

Reviews: 45

"Waited 45 minutes for our starters (which was cold salty) to arrive and hadn't received our drinks until we decided to leave because of the poor service. The management did not care for any of the customers who were not in a pods and refrained from dealing with our complaints until we approached them. Clearly the restaurant can not manage serving their customers at the capacity of pods as well as the restaurant. I recommend focusing their efforts on the pods as it seems to be the only customers they can manage. I blame the management rather than the waiting staff as it was nothing they could do but deal with the amount of customers."

Menu - 35 options

All prices are estimates.

User User

Over priced and not very friendly. Would not recomend.

Address

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Reviews

User
User

Very different alternative to your typical indian cuisine


Henrik
Henrik

Food was wonderful the chilli chicken was out of this world everyone had a fantastic time


User
User

Eat quickly and was picked up by someone who looks like the gardener he had a waterproof hoody. waitress was really good.


esfandiyar
esfandiyar

The service was very, very bad. Your food was very cold and bad. I am not happy at all and I will not come to that restaurant again and it took a lot of money from us and I tell people not to go to that restaurant.


BriftonD
BriftonD

Bymiske I book the reservation for Dine-in in restaurant... but manager arranged pods for me with no extra charges... quantity of food and taste was amazing... really enjoyed... thank you Ponsbourne for amazing service...


User
User

Great location, nice presentation, beautiful building bar pods Let down on service- forgetting food order drinks order bottle of water order -not the best tasting food, great deserts as recommended by waitress- good service and friendly waitress


JohnH
JohnH

If you eat in the pods or domes, then it may well be good, we booked the restaurant for ease of access for my 88 year old mother’s birthday we had to ask to be served just to get a drink, then again to order our food, to be told there were no poppadoms, on the already limited menu what Indian restaurant doesn’t have poppadoms, at this point we paid the bill and went to a restaurant 5 mins up the road! Absolutely awful


Радојица
Радојица

Terrible experience. We were in the restaurant section and paid for an ‘experience’ and we got one, a bad one. The whole operation in this place is a shambles but the food is actually authentic Indian cuisine and very good….when it arrives we waited 2 hours). The staff had no idea that we PRE—PAID £92). The restaurant was freezing yet none of the staff were masked, service was poor and unattentive, the restaurant was very bright and had zero ambience. We couldn’t wait to leave.


User
User

Waited 45 minutes for our starters (which was cold salty) to arrive and hadn't received our drinks until we decided to leave because of the poor service. The management did not care for any of the customers who were not in a pods and refrained from dealing with our complaints until we approached them. Clearly the restaurant can not manage serving their customers at the capacity of pods as well as the restaurant. I recommend focusing their efforts on the pods as it seems to be the only customers they can manage. I blame the management rather than the waiting staff as it was nothing they could do but deal with the amount of customers.

Categories

  • Pub Enjoy a lively atmosphere with our classic pub favorites. From hearty burgers and fish 'n' chips to savory pies and craft brews, our menu promises a cozy experience ideal for unwinding with friends.
  • Indian Experience the vibrant flavors of India with our authentic dishes crafted from aromatic spices, fresh ingredients, and traditional recipes, offering a rich tapestry of taste with each mouthwatering bite.
  • Drinks Quench your thirst with our refreshing selection of drinks, from hand-crafted cocktails and fine wines to non-alcoholic delights, including sodas, juices, and expertly brewed coffee and tea. Perfect complements to your meal!
  • Chicken Succulent and savory, our chicken dishes are crafted with tender meat, flavorful seasonings, and diverse culinary inspirations. Enjoy a delectable variety that's sure to satisfy every palate.

Amenities

  • View
  • Beer
  • Wine
  • Takeout

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