Isle Of Mull Scallops
Le Caprice London

Le Caprice London

20 Arlington Street London, SW1A 1RJ, SW1A 1LP, United Kingdom

Fish • Bars • British • European


"I requested a spot at the counter bar since I was alone and heading to the theatre . No sooner was I seated than the bar man abruptly asked me what I wanted to drink no “welcome, how are you tonight” . He seemed a bit miffed when I asked to see the cocktail list, as though I should know instantly what I wanted. And, although a prix-fixe, pre-theatre menu is advertised online, only the regular a la carte menu was handed to me. So I had to ask for that, as well! As it turned out, I ordered an expensive a la carte main dish, since it appealed to me. During my meal, no one ever topped up my sparkling water the bottle stood in plain sight and the barman/waiter watched me refill my glass. And, when I’d finished my cocktail, no one asked if I’d like a glass of wine although I sat there looking at the page of wines by the glass . By then, although I did want wine, I was too fed up with the rudeness to order one. It was only after I asked for my bill that a waiter asked if I’d like dessert or coffee! Obviously, I didn’t. But I just smiled politely and said I had to go. No one thanked me for coming or wished me a pleasant evening. Yes, the place is packed being right by the Ritz Hotel is very beneficial . And the ambiance is suave and clubby. But the waitstaff is basically disaffected although they do act unctuously polite to regulars . I’ve actually been coming to Le Caprice for many years, but usually sit with friends at a table. Hmm— what a difference!"

Hix Oyster and Chop House

Hix Oyster and Chop House

36-37 Greenhill Rents London, EC1M 6BN, United Kingdom

Beer • Wine • Steak • British


"After a long weekend of Chester we explored and booked this restaurant. This was our first time here and booked it on a Sunday for 4.30, when Sunday lunch ended at 5. Arrived at 4 for happy hour Oysters who were good. They showed that they were busy, so they sat on a small table, just before the bar, as no other tables were laid. However, there was no Sunday noon 3 course set menu so I tried to order the pork stall. No ****! I chose a steak and my wife had fish and chips. Drinks were ordered first, but after I finished my 6 Oysters, I remembered the staff that drinks were not delivered to the table. only 10 people in the restaurant. The food was good. The atmosphere was bad as my wife and I were sitting in an empty restaurant. At the end of the meal, the waitresses sat at the bar to eat. Sad to see one of the employees eat a roast meal! On THIS experience today, the rating is low. At the time we booked, we should have been informed on the website that Sunday noon is available until it is gone. We also felt that we were more of an inconvenience at that time in the late afternoon. What I would have liked /expected to pass from a restaurant of this standard was more than “perturbable about it”, a kind of customer service that would have made a compromise or a small offer, like a 3 course set dinner as expected, but perhaps pay a little more depending on what main was ordered. In no way did we feel an important customer."

J Sheekey

J Sheekey

3335 St Martin's Court4AL, WC2N 4HE, London, United Kingdom

Wine • Fish • Drinks • Seafood


"I was really excited to have a seafood meal in London's theater district, so I decided to ignore the negative reviews on Open Table and focus on the positive ones on Trip Advisor. Unfortunately, my experience at the restaurant was a letdown and quite expensive. Despite having to wait a bit at the bar because our outdoor table wasn't ready, the alley table we were seated at was charming. I didn't mind too much when the bottle of wine arrived before the cocktail we ordered, as it was a minor issue. However, I was incredibly disappointed to have been at the restaurant for 90 minutes with only some oysters and one starter being brought to the table. The staff mostly ignored us on a slow Monday night, even though we were there for dinner. We would have been satisfied with just oysters and wine after a show, but we were hungry and left waiting for our dishes, which took a long time to arrive. In fact, the diners who came in after us for post-theater meals had finished eating before we even received our food. Perhaps it was an off night for the kitchen, but considering the high bill we received, I expected a more timely delivery of our dishes without having to repeatedly ask for them. Additionally, the fries/chips we ordered arrived cold. I wish I could say that we had a fantastic seafood meal in London, but the truth is that we only enjoyed the oysters and wine, while the rest of the meal was disappointing for the price we paid. There are much better places in London where you can spend your money."