"I’ve been to Kaspas several times, and each visit just gets more and more disappointing. This time, however, was the worst. The toilet seat in the ladies cubicle was broken, to the point it partly slid off the pan whilst I was sitting on it, which resulted in me being thrown forward and bumping my head on the corner of the sink. This is extremely dangerous. Our waitress was grumpy and rude. Don’t know the name (no name badges for staff) but was only very young with medium brown hair. Two of my friends and I asked for glasses of tap water, which was cloudy and came in dirty glasses. Finally, the food was stone cold. Won’t be coming here again. Think I’ll go to Little Dessert Shop or Legendary Waffles next time. At least they know how to give acceptable customer service."
