"Unfortunately, my hopes for a pleasant meal with my daughter and granddaughter were dashed at this restaurant. We waited for over an hour before anyone approached our table. The lack of heating in the restaurant, with temperatures outside at 7 degrees, was not communicated to us beforehand. Despite the restaurant being nearly empty, except for a large group already dining, we received slow service while the other party was attended to promptly. The explanation given was that only two staff members were working that day, which seemed inadequate for the size of the establishment. The food quality was mediocre at best, with my smothered chicken being too tough to cut. Ultimately, we left most of our meals uneaten and went elsewhere for a quick bite. It felt like £50 was wasted, as the experience was disappointing. Unfortunately, we will not be returning. On a positive note, there was ample parking available outside, though the disabled spaces were not designated."