"The food was of excellent quality and very authentic. However, the service was subpar, as the waiting staff were not particularly attentive. For instance, one of my guests follows a gluten-free diet and informed the waitress of her allergy. She ordered the chicken liver, but it was served with gravy. When she asked if there was flour in the gravy, the more senior waiter confirmed that there was. My guest then began discussing with another guest, who had ordered a rib-eye steak, the possibility of swapping dishes. The waiter overheard their conversation and must have recognised the awkwardness of the situation, yet did not offer to rectify it. Discreetly, I approached the waiter and asked if the chicken liver could be served without the gravy, but he insisted that the dish would not taste right without it. I explained that my guest really wished to have the chicken liver without the gravy and offered to pay for a replacement if necessary. As the waiter agreed my guest returned the dish (untouched), yet I was still charged for both meals. Despite this, we left satisfied, as the staff were generally friendly and I did offer to pay for the replacement! However, in most restaurants, the dish would have been replaced, especially given that my guest had specified her inability to eat gluten. The price was reasonable for eight guests, even though I paid for ten mains, along with some starters and desserts."
