Lattetake A Double Shot Of Arabica Bean Espresso And Mix It With Organic, Semi-Skimmed Milk From Uk Dairies, Steamed To Perfection.
Mcdonalds Restaurants

Mcdonalds Restaurants

123 St Johns Centre, Leeds, United Kingdom, LS2 8LQ

Lunch • Cheese • Burgers • Fast Food


"When I wanted to use the toilet after eating I was greeted with a guard asking me if I had bought food! Shocked at this accusation I replied Yes, are you telling me I have to now show my receipt to use the toilet? She was so passive aggressive and patronising that she automatically got my back up, Since when has this opening accusation been good customer service? I was told that I had to wait my turn as someone was in the mens and she had to wait for him to finish to lock them then unlock the ladies, in which she would stand outside no doubt and do the same. I am a 50 yr old woman, who is hardly going to vandalise the toilet and there was another lady mid 30s also sat waiting her turn, 10 mins passed and still the man was in the toilet and checked on, no doubt he was feeling pressured to do his business and exit. It seems that this branch has such disdain for its customers that we are automatically treated like school kids made to queue up outside wait for the teacher with the key. This woman with the key I think felt she had the power and certainly was condescending. I complained to the manager as my need was getting quite urgent and her attitude was the same, it was from the bosses and that I had to wait. I left and will not be back here Seems McD treat their customers with contempt now. It was only Friday 7.30pm so hardly chucking out time of 11pm which I could understand the clientele would be a little more rowdy. PS the salad was rank too Hard lettuce, lots of onions (not great on a night out so left them) and 1 tomato slice....shocking service all round"