Mcdonalds Restaurants

123 St Johns Centre, Leeds, United Kingdom, LS2 8LQ

🛍 Lunch, Cheese, Burgers, Fast Food

3 💬 2358 Reviews
Mcdonalds Restaurants

Phone: +441132420353

Address: 123 St Johns Centre, Leeds, United Kingdom, LS2 8LQ

City: Leeds

Dishes: 16

Reviews: 2358

Website: https://kgbanswers.co.uk

"When I wanted to use the toilet after eating I was greeted with a guard asking me if I had bought food! Shocked at this accusation I replied Yes, are you telling me I have to now show my receipt to use the toilet? She was so passive aggressive and patronising that she automatically got my back up, Since when has this opening accusation been good customer service? I was told that I had to wait my turn as someone was in the mens and she had to wait for him to finish to lock them then unlock the ladies, in which she would stand outside no doubt and do the same. I am a 50 yr old woman, who is hardly going to vandalise the toilet and there was another lady mid 30s also sat waiting her turn, 10 mins passed and still the man was in the toilet and checked on, no doubt he was feeling pressured to do his business and exit. It seems that this branch has such disdain for its customers that we are automatically treated like school kids made to queue up outside wait for the teacher with the key. This woman with the key I think felt she had the power and certainly was condescending. I complained to the manager as my need was getting quite urgent and her attitude was the same, it was from the bosses and that I had to wait. I left and will not be back here Seems McD treat their customers with contempt now. It was only Friday 7.30pm so hardly chucking out time of 11pm which I could understand the clientele would be a little more rowdy. PS the salad was rank too Hard lettuce, lots of onions (not great on a night out so left them) and 1 tomato slice....shocking service all round"

Menu - 16 options

All prices are estimates.

User User

I was slapped by the female bouncer. I was terrified. She is awful and frightening and should be sacked.

Address

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Reviews

User
User

It's a McD with great food cheap and time efficient. Gets very busy at night so be prepared for a wait and a loud environment. Otherwise excellent.


User
User

McDonald’s was a great stop to end a great night with quick service and great food (except the new cheese bites which weren’t nice). The woman who was working was absolutely hilarious and brightened up everybody’s night and was an absolute joy.


User
User

they took our money happy and gave us food, but let us use the flat entrance and the disabled toilet, despite my partner with a wheelchair and a bubble problem therefore not. we asked for a refund and they refused. the man who told us we would have to use the street as a toilet! completely unacceptable


emmarN4102FV
emmarN4102FV

AVOID! Was refused service at the counter, the manager Charlotte insisted that no order be taken at the counter, but that I must place it at the kiosk. As my eye-sight is impaired, I was unable to to so. The time wasted by Charlotte to explain the unhospitable 'no service at the counter rule ' could have been used for placing my order paying for it and I would have walked away a happy customer. As it was, I left without purchase.


User
User

AVOID! Was refused service at the counter, the manager Charlotte insisted that no order be taken at the counter, but that I must place it at the kiosk. As my eye-sight is impaired, I was unable to to so. The time wasted by Charlotte to...explain the unhospitable 'no service at the counter rule ' could have been used for placing my order paying for it and I would have walked away a happy customer. As it was, I left without purchase.


PeteB73738079
PeteB73738079

Shocking service. Talk about being herded around like cattle. The female security guard is a disgrace. Talks to you like dirt. You literally cannot stand anywhere when waiting for food and when you get your food she wants you out. Even though there was seating and other people sitting down she practically pushed us out of the door and into the rain to ear out food in the street. Disgraceful. The food itself was tasteless. The fries were like cardboard. Never again.


User
User

Shocking!!!! There is a guy who works there who is so rude it’s unbelievable!!! He has shouted at 2 delivery drivers that I have witnessed and embarrassed them in front of a packed out store. Hairs in fries, mould on bread buns etc. Just don’t...go here as it’s disgusting. I mean the job role isn’t hard so can’t understand how they get it so wrong and why the staff there have such attitudes. Maybe due to being furloughed and doing absolutely nothing but sit on their lazy backsides for a year at home has now made them peeved they actually have to work for their wages


User
User

Visited this McDonald's along Merrion Street, its a typical city centre Mcdonalds. Your typical McDonald's decor and furnishings, nice wall art and plenty of seating options spread throughout this quite large burger joint. We were here on a Thursday evening, we ordered a double cheeseburger,...fries and cola, service was quick but impersonal, doesn't bother me,liked the speed we received our order. Meal was your usual burger meal,tasty burger ,delicious fries and iced cold cola and as always great value for money . We really enjoyed our visit here ,its easy to locate along Merrion Street. Opening hours are; Monday to Sunday, Open 24 hours . Well worth checking out if you're in the area.


janetLB71
janetLB71

When I wanted to use the toilet after eating I was greeted with a guard asking me if I had bought food! Shocked at this accusation I replied Yes, are you telling me I have to now show my receipt to use the toilet? She was so passive aggressive and patronising that she automatically got my back up, Since when has this opening accusation been good customer service? I was told that I had to wait my turn as someone was in the mens and she had to wait for him to finish to lock them then unlock the ladies, in which she would stand outside no doubt and do the same. I am a 50 yr old woman, who is hardly going to vandalise the toilet and there was another lady mid 30s also sat waiting her turn, 10 mi...

Categories

  • Lunch Satisfy your midday cravings with our delicious lunch menu. From fresh salads and hearty sandwiches to savory soups and vibrant bowls, each dish is crafted to give you the perfect midday boost.
  • Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments.
  • Burgers Juicy, flavorful burgers crafted with premium ingredients, from classic beef to unique vegetarian options, all served with fresh toppings and a choice of hand-cut fries or a crisp salad.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.

Amenities

  • Takeout
  • Seating

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