Phone: +441638715041
Address: United Kingdom, Forest Heath
City: Forest Heath
Menu Dishes: 11
Reviews: 12329
Website: https://www.mcdonalds.com/gb/en-gb.html?cid=RF:YEXT:GMB:8261464:Clicks:DIRSYN:
"I just visited the drive-thru at this restaurant and placed 4 separate orders, all of which were completely messed up. They forgot one order, we had to go inside to get it, and only one BBQ sauce was provided when we requested sauces. Additionally, no straws were included with the 9 drinks we ordered, and two birthday donuts and garlic bread cheese dippers were missing from one of the orders. Another one of the orders had the wrong drink. When trying to call the restaurant, the number redirected to a Vodafone voicemail. To add to the disappointment, there was a large piece of bad lettuce in my double Big Mac, and all the burgers were very dry. This is not the first time my order has been incorrect at this McDonald's location. The management of this franchise seriously needs to improve customer service and staff training, as well as respond to complaints instead of ignoring them. I have also left a voicemail regarding this experience. I highly recommend avoiding this McDonald's at all costs."
All prices are estimates on menu.