Liver And Bacon
Eureka Cafe

Eureka Cafe

6 Eureka Place, Trinity Road, TN25 4BY, Ashford, United Kingdom

Cafe • Salads • Breakfast • Sandwiches


"Our excitement to see this café open allowed us an opportunity for some needed refreshment . Oh a cup of tea and a slice of cake or a little available small snack was what we needed . We were told by an employee sit down we come to you , so we did .. Another staff member standing behind the counter looked over and frumpy look called the cook who had the same frumpy look and went back to cooking , We : waited , waited , waited , waited and saw the frumpy counter woman still in the same spot , we waited and waited then left , maybe she was glued to the floor . We looked left and saw a pub named the Pheasant, oh drink and food , renewed enthusiasm and excitement we entered to staff who couldn 't do enough, so professional and warrants praise and a revisit , after a while we left and waited outside for our taxi , looking over we saw the cafe closed , ahhhhh it all came together and understanding that we was an inconvenience to the café as they was closing in half an hour after our visit , How long would it have taken to make a cup of tea for two? , us drink it , then how long would it have taken them to wash up the cups ? , they still would have twenty minutes for the woman to be unglued, our first impressions were of a cafe with many seats and a welcoming atmosphere, the woman employee sitting at the front table working was professional and welcoming the tables were clean and we kept our excitement as we waited , our excitement and enthusiasm faded, we left happily for the woman glued to the floor , we are appreciating the effort of the lady at the table who was seriously let down by the others , thank you for your efforts , apart from her professional customer service skills our Eureka moment to see the café open wasn 't to last , sorry to the staff member at the table I 'm very sure the service we had wouldn 't have been what you would have given , this review seems strong in tone but it 's our experience in here that day.. . I am not now able to show enthusiasm for another visit , I would have loved having that day and opportunity to empty my wallet a little and a little bit more on what would have been another visit , sorry no Eureka moment taken away that day."

King William IV

King William IV

56 High Street Kempston, Bedfordshire MK42 7AL, United Kingdom

Pubs • Beer • Wine • British


"Not the best experience. Joined for lunch and what we wanted to order was unavailable. We order a chicken toasted sandwich and ham, egg and chips. It took about 45 mins to an hour to come out. The sandwich come out first and it looked as if it had been thrown together and didn't look appetising. Had to wait another 10 minutes for the ham egg and chips to come. I still hadn't eaten the toasted hot sandwich as I wasn't given any cutlery or sauces (it was meant to come with mayo in the sandwich but it didn't and was dry I had to call another waitress over to ask for them and the other dish to come out. 5 minutes later the cutlery and sauces came, and so did the ham egg and chipa and the salt was in packets (ok fine! but then they were all empty (people had used them and put the empty pockets back in the tray . Couldn't be bothered to ask for more again. Ketchup was in a heinz bottle and as well as hellmans mayo... the ketchup defo wasn't heinz as it was watery and vinegary. I don't mind cheaper ketchup but it was more the principle of stating it was the premium stuff when it wasn't- this wouldn't be any good for people with potential allergies. Not sure if the mayo was actually hellmans (again more of allergy purposes . The waitress didnt ask if we had any allergies which i believe is now a legal requirement. A lot of other people also weren't getting the food they were wanting as it wasn't available and the waitresses didn't know what table was what and asking people what they had ordered. I still paid for the meals as I can see they are trying to run it as best as possible and I mentioned at the till this wasn't a good experience but before I return this does need to be rectified."