A mix of olives marinated in herbs and olive oil, offering a savory and aromatic appetizer.
Kebab • Mexican • Asiatic • Fast Food
"I recently visited Frankie and bennys at the rock with my boyfriend. We couldn’t order on the app as it wasn’t working so the waitress was straight over and took our order. The starters come out pretty much straight away and were delicious! Garlic pizza...was worth it, however I got the Mac and cheese bites, and for the price of it you only get which I was slightly disappointed in. The mains took quite awhile to come out, but it was quite busy with the lunchtime rush, so didn’t mind waiting. I ordered the chicken Parma hero sub and it was honestly amazing!! recommend! Although don’t get a starter as it’s so big I couldn’t finish it, which I was upset about because it was so good! My boyfriend got the classic cheese burger, however it was very over cooked and didn’t taste very nice, looked like cheap quality meat. He hardly touched his meal which was a shame. Overall I was happy with the service and the meal, however don’t order the burger as you will be disappointed!"
Kebab • Cafés • Pizza • Seafood
"Disappointing from the moment we entered. Had to wait longer than expected to be seated and the waitress took far too long to take our drinks order, despite the restaurant not being at capacity. When she did arrive we had already decided on our starters and main course and ordered everything together. The starters arrived but we still had no drinks, very embarrassing from a restaurant point of view. The starters were fine but the mains were way below par. Pasta was slimy and oily and contained only had 3 small meatballs. The included bacon was fatty and undercooked. There was not one single checkback from the waitress. Overall, a very poor experience and we won't be in a hurry to return."
Pizza • Steak • Pasta • Seafood
"We popped in on a Sunday after some shopping. Coffee shops in the area were packed, no tables busy but we needed a respite after some shopping with our 11 month old baby. We stood at the door waiting to be seated which felt like an eternity. When we got in with our baby who was sleeping in the pram we were told that there was nowhere to pop the pram while he was sleeping but he could be popped in a highchair no problem at all. No checking how old he was etc (he was under his rain over not visible) what if I needed to breastfeed once he woke up? Or if he was a newborn the parents just wanted a bite to eat? There was adequate space for a pushchair, fancy turning away a family with a sleeping child. While I completely understand that you don’t wish to place a child next to friends couples dining out it’s a little unfair to turn away people on the basis of what are your restaurant regulations or whatever you want to call it do what’s morally right surely? Anyway the host was lucky our child decided to wake up at that moment because we were about to walk away considering the rather unwelcome greeting. We were hungry. Once we were seated it was all great from there. They managed to get a £50 lunch out of us! Myself my partner had black blue burgers which were cooked lovely came out within 10 mins of ordering. Our waitress was really lovely very friendly toward us smiley at our baby. Our baby had fish goujons with veggies fruit chocolate pot for dessert. He thoroughly enjoyed it. The highchair was a bit low for such a small baby so would be better if they got some with trays to avoid mess help out baby eat be more supported but he was excited either way. The high hairs were definitely more suitable to toddlers as opposed to infants. Generally a friendly service once we were there felt full satisfied so thank you to the lovely waitress for changing our experience. Just a quick fyi to the restaurant in general not all babies are loud cry. If your younger clientele aren’t happy with children in the middle of the day then maybe they shouldn’t be popping into a family restaurant?"
Pizza • Italian • American • Breakfast
"We chose this as a post -theatre meal after seeing a matinee in London. Being near the theatre it was very busy but the staff couldn't be more friendly and efficient. The food was excellent all round and they catered for our special requests without any trouble. If we find ourselves in this area again we will certainly choose to eat at F&Bs."
Pizza • Pasta • Italian • American
"We visited for lunch with no reservation, mid week. Staff were polite and helpful and food service was prompt. There are good meal choices (especially for vegan options, and children's). The food was enjoyable, pictured viva la vegan burger, margarita pizza and childrens mac n cheese w/corn and chips all from lunch menu. My only grip was that the disabled/baby change toilet could do with being cleaner, this could have been down to additional use due to the gents toilet being out of order."
Pizza • Pasta • Steak • Italian
"I haven't been to a Frankie & Benny's in years, so my girlfriend and I decided to have dinner there tonight. I started with mozzarella sticks, which were good, and she had cheese bacon potato skins, which she enjoyed, so we were off to a good start. I ordered a margherita pizza and she ordered bolognese. However, the cheese on the pizza was hard, congealed, and plasticky (definitely not mozzarella), so I had to pick a lot of it off. The pasta in the bolognese was a strange brown color instead of a red tomato sauce, and my girlfriend thought it tasted odd (some of the pasta was also congealed). We also ordered loaded lava fries, which arrived dry with no sauce, so I had to send them back to be made properly. The total bill came to nearly £50, but luckily they accepted my blue light card, so we got a 20% discount. If it weren't for the discount, I would have been even more displeased. We definitely won't be returning, so save your money and go somewhere that serves better quality food."
Full • Pizza • Pasta • Steak
"I believe Ocean terminal has the worst Frank&Benny’s I ever had a chance to visit. I had dinner in this place couple times now before cinema. Every time I was disappointed and because of how bad food was last time, I won’t be coming again… First of all Garlic bread , if you can even call it like that as it’s nothing like garlic bread , it’s pizza dough that’s absolutely drowning in oil!! Hardly taste any garlic , absolutely terrible. Buttermilk chicken burger was the worst burger I ever ate, chicken was drowning in oil !! It was so greasy that after couple bites my stomach actually started to hurt. I left most of my meal on plate. Why I planned to still pay for it even though I don’t think I should’ve since burger was cooked terribly) I was really surprised when server came to take dishes and saw my plate was half full, she didn’t even asked was there something wrong with food. This wasn’t the first time I was served terribly cooked food here but it was definitely worst."
Cafés • Steak • Coffee • Cheese
"I went here with my little boy in a buggy and as soon as I reached the door, a worker came and held the door for me. we got a nice comfortable table and while I was going through the menu, she played with the little one. I ordered a French toast and a mocha for me and for the little one I asked her if they could make a cheese sandwich and they were happy to do that. had a nice breakfast very friendly staff, great service, nice eating. they have just the needs of the little one. she was comfortable and happy, which meant that I could also enjoy my fönchtoast. in any case recommend!"
"was exited to go to frankie and benny’s after a long day in cardiff, and was soon very disappointed when we ordered our food and it then took over an hour for our food to actually arrive. bare in mind there was only two other people in the whole restaurant and was not busy in the slightest. we had all ordered off the kids menu which we had thought would take a quicker time to arrive. we waited over an hour for the food to arrive and when we asked the server how long our food will take she said 5 minutes, this was wrong as it then came 10 minutes later at which this time we were all very upset and very hungry. when the food finally came the wait was not worth it!! i ordered pasta and mashed potato, the mash potatoes was dry and chewy and the pasta had no flavour and was just bland. Because of the awful service we decided that it would be better to takeaway our desserts instead of wait longer to eat them in the restaurant. the chef had told us the desserts will be two seconds and we had to wait another 10 minutes and on top of that they didn’t give us any cutlery and so we had to eat our ice cream with our hands. very upset and disappointed and this disgusting behaviour. not visiting ever again."
"I had a great time today at the restaurant. Our server Angelika was amazing even though the restaurant was very busy! There was quick service, friendly servers and an amazing atmosphere as well as the amazing view. would definitely recommend and will definitely come again!"
Pub • Pizza • Brunch • Italian
"I understand that it was Mother's Day, but a reservation should not have been accepted if there was no possibility of being seated close to the scheduled time. My group of six, including two young children, had to wait by the front door for 25 minutes past our reservation time. We were then instructed to wait at the crowded bar, which was being used as a makeshift waiting area. Eventually, we gave up and left as it seemed like there was no organization or control. The staff blamed the delays on the kitchen, but it appeared that they had lost control of the situation. People were cutting in line and being escorted directly to the bar, with no consideration given to those who had been waiting. It was clear that the restaurant was not prepared for the busy Mother's Day rush."
Pizza • Pasta • Steak • American
"Went here with friends. We were four adults and four children between 4 7. Great food, great atmosphere. Service was slightly slow and had to ask for the kids desserts, but staff were really positive and good with the kids. Would be hair to go back again. Service: Dine in Meal type: Dinner Price per person: £100+ Food: 5 Service: 4 Atmosphere: 5"
Beer • Wine • Hotels • British
"the waitress was helpless – not trained about what is on the menu, not attentive, brought us plates and best for us to put them themselves, with water, etc. eating was overcooked. airline foods taste better. the hostess was cheerful and friendly, but had a little difficulty to locate my reservation (later found out, open table reservations are written manually on a separate sheet paper). the view of the bridge in the night is fantastic, but this is the only good thing the restaurant has to offer. very sad."
Wine • Beer • Brunch • Italian
"I celebrated my daughter's 5th birthday at Frankie and Benny's after another restaurant wouldn’t allow for a mascot or any of the party elements I had planned. They immediately agreed to accommodate everything, and my little girl had a fantastic birthday. We made quite a mess, but the staff was incredibly friendly and helpful, allowing us to fully enjoy her special day. I want to give a special shoutout to Jenny and Gemma for their exceptional service. I highly recommend this place if you're looking for a welcoming atmosphere for a children's party. Thank you!"
Soup • Pizza • Coffee • Italian
"My family and I visited this restaurant yesterday 17/6/23 our server Elif was welcoming, polite, and attentive. We had a very pleasant meal, served in good time..it was very well presented, and lovely and hot! We ordered drinks as well as jugs of water.. we were all very warm! The restaurant was very pleasant to sit in with the air on working well to keep us cool and comfortable.. After our food arrived I specifically asked for some coleslaw.. and I later learnt that the manager had sourced some from a neighbouring restaurant as they were sold out! I was truly blown away by the lengths that the staff went to to make our experience as enjoyable as it was! It’s hard to find a restaurant now-a-days where you can go and have such a lovely overall experience! The team went above and beyond and I feel they need recognition for their hard work! This is not the first visit we made.. and due to a pleasant experience the first time, we returned and the standard was just as good! Special mention for Gerald, thank you so much for the slaw! Hugely appreciate the effort you went to! Exceptional team at F&B Cribbs! Highly recommend anyone considering a trip! You won’t be disappointed!"
Pizza • Seafood • Italian • Lebanese
"We celebrated our anniversary with a meal in Lancaster, and we were not disappointed. To be honest, we usually visit Frankie and Benny's every week for our indulgent meals since it’s our local spot. The waiter was really funny, and the manager was very pleasant. I ordered the chicken parmigiana, while my partner chose fish and chips. I was sad that I couldn't finish my meal because it was such a large portion, but we both enjoyed our dishes. For dessert, they initially brought the wrong item for my partner, but they quickly corrected it. I had the keksteig and karamellsonne, and my partner had the vanilla cheesecake with salted caramel sauce, both of which we absolutely loved. Additionally, we received 50% off through the app, which made it even better, especially with those generous portions!"
Steak • Pizza • Cheese • Salads
"Interesting visit. Firstly, we experienced no problems due to Coronavirus or the Eat out to help out . No difficulties with their safety processes, or having to wait for food. All the front of house staff were great, attentive and friendly. The food...it was VERY hit miss...the ribs, the chicken (breast, wings Southern Fried) was lovely. The fries were gross, like little splinters of balsa wood. We always have a side of fries with any meal, and the side of fries tonight was untouched, along with most of the fries with our respective meals. The steak that came with my 'Ultimate Grill ' was the most God-awful piece of meat I 've ever had put before me!!! They gave me a steak knife that struggled to cut the meat!!! In the main i dont really fully blame the kitchen, obviously they dont source the food, they just cook what they are sent, whether that be cheap and nasty frozen chips, or cheap nasty cuts of rump steak...but...I 'd still like to think that someone in the kitchen should be attempting some kind of quality control over what goes out... Not a completely ruined night, but for £80 spent, i expect better."
Wine • Beer • Brunch • American
"The service was excellent."
Pizza • Mexican • Italian • American
"the new vegan menu is wonderful! pizzas, soupen, hot dogs, burger, mac n cheese, garlic bread pizza, vegan mayo, ice...so much choice! really recommend the kansas city pizza the mac no cheese (cauliflower butternut squash sauce) is quite a small part, so it would be as one side to another dish, but not alone. update feb 2021: the beet burger with fried aubergine is amazing! oreo cake was also delicious. it tasted as if it had been made with whipped cream."
Pizza • Coffee • Italian • American
"My partner and I went to this restaurant for the second time in two weeks. The first time we went, the service was not great and the waiter made mistakes with our orders because they didn't speak English well. However, on our second visit, we were able to use a voucher that we hadn't been able to use before. The service was better and faster this time. The food was tasty, although my partner's crab dish was still frozen in the middle and had to be sent back. When it finally came out, it was delicious. This restaurant may not be the best choice for a quiet evening out, as there were always children dining and it could get quite noisy."