Mini Yasai Cha Han (Vg)
Wagamama

Wagamama

Argus Lofts, 30 Kensington St, Brighton, BN14AJ, BN1 4AJ, United Kingdom

Tea • Juice • Asian • Chicken


"The experience started off fantastically. Charlie, our table attendant arrived promptly; was super friendly and took our drinks and main course orders quickly. (Giving requested guidance, on request . The four of us were really impressed with our restaurant find (including one very happy vegan . Yay, Wagamamas what a great place. THEN it went downhill faster than a n alpine landslide. We were left sitting at our table with finished main course plates (to be clear, some had efficiently been cleared quickly but not those who had finished after. This was the end of the honeymoon stage. We sat, and we sat and we sat. The restaurant emptied out from buzzing and full to sparse (we are talking 8.30 9.00 pm Bank Holiday Weekend. . Everything we needed required a call out to a (not busy waiter such as water, extra glass of wine; dessert menu. This was the worst bit... on an adjacent table, while we were waiting (forever for someone (maybe the enthusiastic original Charlie? to come and ask us what dessert we wanted sat some members of staff laughing happy (pleased for you eating a meal. Picture the scene. Customers sitting waiting for order for food; staff eating at next table . Most of us humans are kind and know that staff need food too but this timing was unbelievable.... it was like us, on the adjacent table, sitting there, were invisible. So now we have an almost empty restaurant; quite a lot of staff clearing up condiments or eating and us, still sitting there. What a real disappointment. Wagamamas provides delicious food; (I really enjoyed the vegan curry.. thanks chefs you saved the day but the one in Brighton needs some proper management to oversee the service. Really, this is some of the worst, disrespectful service I have received in a very long time. It started so promisingly and ended so disappointingly. PS, I asked a member of staff what went wrong and he told me that because it had gone suddenly quiet, they sent members of staff home so ended up understaffed. Wagamama no wonder you were quiet. Chefs your food is great; Managers get the staff to give the service the food providers deserve. What as waste and what a perfect example of terrible management."

Wagamama

Wagamama

Cabots Circus, Bristol, BS13BX, BS1 3BX, United Kingdom

清真菜 • Sushi • Asiatic • Japanese


"Never again!! Visited as a group of 4. Asked if we’d been to waga’s before . We all said yes. Was told ‘so you understand the food all comes out at different times’. We did and understood. However, when 3 people order starters and mains and the mains come out before the starters, it didn’t start well. I understand the food coming out in dribs and drabs, but surely the starters should still come out before mains!!? What is the point in having a starters and mains section on the menu!? I didn’t order a starter. I ordered a chicken Katsu curry. 5 minutes after everyone had finished their mains, followed by starters; the server approached me. “What are you missing?” My reply- “a katsu chicken curry”. Server- “Ok, I’ll check with the kitchen now” After checking with the kitchen, she came back over and told me they were very sorry for the delay. The chef was just plating it up. 10 minutes later, it still hadn’t arrived. Another server appeared and took over. The previous server never appeared after. Was told again that the dish was just about to be served, they’re not sure what the problem was but it has been taken off the bill. The curry arrived a few minutes later, 15 mins after everyone else had finished eating their mains……followed by starters. I was appreciative of it being taken off the bill and the servers apology. However, tbh, I probably wouldn’t have eaten or payed for it after it arrived. The chicken was overcooked and cut terribly. Probably half the portion size I have received in previous visits. The sticky rice was dry, and the salad tasted like it should have been thrown away 24 hours previously. Thank goodness we didn’t order dessert. That would have probably arrived before the ramen main course and followed by a dessert of prawn wrapped in seaweed. Nearly £100 later, felt very annoyed. Won’t re-visit"

Wagamama

Wagamama

408 Millennium Plain, Chapelfield, Norwich, NR21SZ, NR2 1SZ, United Kingdom

Tea • Drinks • Chicken • Japanese


"I don't, as a rule, like High Street chains. It's very depressing to find yourself in town after town in Britain, all with identical High Streets. It goes something like this: a New Look, WHsmith, Thomas Cook, Boots, MacDonalds, Greggs, Tesco Express on one side, and on the other: Foxtons, a local estate agents, a couple of banks and another three estate agents. And then another estate agent. It's a depressing formula. The idea of course is that diners in an unfamiliar place will find welcome familiarity in the brands that they know. But when those restaurants' (I use the term loosely) are serving rubbish, it just means that people are accepting mediocre as standard. Which brings me to Wagamama. Wagamama are expanding across the country, bringing an informal dining experience to High Streets everywhere. Surely it's a bad thing? Well, this is where I shuffle uneasily and say, well, no. Bring it on.Wagamama are the proof that when the product is good, the service is good, and the pricing good, you can get away with a ubiquitous presence across the country, and be welcomed. Wagamama Norwich is a case in point. When I went in, I was greeted by a waiter who asked where I'd like to sit. He asked if I had been to a Wagamama before (so he didn't have to repeat what I already knew), he offered some recommendations and left me to choose. I was then served by a friendly waitress, who was genuinally friendly and also efficient. Drinks were served by a third waiter. No one had ownership' of my table if any of the staff saw that I needed to be served, they did it. It's brilliant. They all worked together, and there seemed to be a real camaraderie between theme.Although you can, in theory, order a starter, everything is served when it's ready, so you may find that you are tucking into your main course' first, so just tuck in when your food arrives. Servings are generous, very generous. The food is good. It tastes like real food. You can identify flavours and textures, and you come away having just had a real feel good' experience. I had the Chicken Chilli Men, served in a bowl piled high with chicken, courgettes, red onions, peppers, mangetout and spring onions. It has quite a kick if you're not used to chilli (I'm not but was a very warming, filling dish. I had a side order of gyoza, little steamed dumplings of chicken, each stuffed with Chinese chives and water chestnuts. I also shared the negima yakitori skewers of chicken and spring onion, grilled and coated in yakitori sauce. Yum!I can't recommend Wagamama enough. It's perfect as an intoduction to great value Asian cuisine, service is with a genuine smile, and the food you couldn't ask for better for the price."

Wagamama

Wagamama

Brayford Wharf N, Lincoln, Lincoln, LN11YW, LN1 1YX, United Kingdom

Sushi • Pizza • Asian • Asiatic


"Date of dining 11.07.23 I’ve been here a couple of times and I have to admit I’m not a fan, I’ve always found the food to be tasteless. However I had an all4one voucher given to me by my employer, we chose to give wagamamas another try as it had been a couple of years since we’d visited in the past. The bill came to just a little over £50, again disappointed with the tasteless food but hey it was a free meal (or so we thought) so it didn’t bother us, it was just nice to get out. Upon paying the bill we were served by the manager who told us quite frankly that the card would not work, that they have loads of problems with them and it’s always happening. She scanned it twice on my request and she was right, it didn’t work. I asked her why she was allowing customers to dine at the restaurant without pre warning about these cards either via their social media platforms or by giving customers the common decency to let us know before we ordered just incase, to save people having the misfortune like myself of going out for what would be believed to be a free meal to then having to pay for it especially if they couldn’t afford it, and her reply was”oh yeah that’s a good idea I never thought of that”. After a couple of minutes of expressing my annoyance her speaking to her manager, I was still told I’d have to pay the balance. So now I’ve come to check the card the next day and it appears I’ve paid not just once with my own money, but twice as they’ve cleared the £50 balance which was on the card. To me, wagamamas are pulling the wool over their customers eyes. This could have easily been avoided."