Mixed Marinated Olives
The Harvard Inn

The Harvard Inn

40 High Street Stock, Essex CM4 9BJ, Chelmsford, United Kingdom

Steak • Hotels • British • Vegetarian


"today harvard inn (22 October) visited with friends for lunch and drink. we received not the warmest reception, 3 young girls working from the bar, but were more interested in their phones than actually a service. when we came to our table, there were no best or serviettes. we waited 15 minutes to take our food order and ask for a wine list. then we had to wait 10 minutes to order a bottle of wine. when the weeping was overlaid, he was left on the table, we were not offered to try it and it was not poured for us. waiting for eating was long, 35 minutes for 2 x sausages and maic and 1 x fish and chips. When the food finally arrived, there was no cute yet. we had to ask that, and it was just in a stack on the table. the fish and chips were very good as the sausages and mashing. until a human hair was found in the maic! the waitress came over and took the food with an empty expression and murmured an apology. we waited for some time again that teller will be taken away and ask for the bill. also here it took at least 10 minutes to pass. I wouldn't worry about waiting, but the bar was absolutely empty! halfway through our meal came a table of 10, there were already cutlery and serviettes laid and water was provided. the staff seemed to be much more attentive to this group. I am incredibly disappointed as I was already in the harvard inn and eating and the service was impeccable. Not sure if there is a change of hands or if there is a lack of training. the young staff seemed to have no idea, and as already mentioned was more interest in chatting and their handys. I am grateful that the meal with the found hair was taken out of the bill. sad to say that I don't return."

Heddon Street Kitchen

Heddon Street Kitchen

3-9 Heddon St, Mayfair W1B 4BE, W1B 4BS, London, United Kingdom

Meat • Cheese • Cocktail • Modern Cuisine


"The problem with having an eponymous restaurant Mr. Ramsey is that when your staff mistreats its customers, it reflects poorly on you. The horrible service would have been comical had we not been celebrating a birthday and career accomplishment. The waiter rudely chastised us for not listening when he asked who wanted sparkling water and who wanted still, seemingly having complete amnesia from our order just 5 mins earlier. When we casually shuffled the waters to the right person, he offered, unsolicited, it is not my fault you received the wrong waters, you weren 't listening. Our jaws hit the table. Later, we attempted to smooth over Watergate by explaining that we could not hear him in the loud restaurant (he seemed to only mouth his words instead of vocalize them). He responded you can 't expect me to raise my voice. Why yes, that 's exactly what we expected. We ordered burgers (two medium rare and one medium well) and fish and chips. After we said medium rare, he seemed to mouth the words medium well but we couldn 't actually hear him, he was still mouthing words and our lip reading skills were not up to task. Oddly, our food arrived less than a minute after we placed our order and when we inquired of the food runner which were medium rare, he responded, with condescension that they were all medium well and the restaurant was not licensed to serve meat any other way. What a surprise. The bottoms of the buns were complet lt soggy, indicating that they had been prepared long before we ordered them. Had it just been bad food, we might not have sworn off future visits to your restaurants. However, the fact that the staff felt unapologetically entitled to berate us is something that we can 't get past. That behavior comes from the top. Badly done Mr. Ramsey. Badly done indeed."

The Barnyard

The Barnyard

Oak LaneUpchurch, Sittingbourne, United Kingdom

Full • Wine • British • High Tea


"Really really poor. The venue is lovely, but the restaurant would put me off ever using this place for a wedding. Service initially was fine, then 3 drunk ladies sat next to us which I wasn’t bothered about, it’s Xmas after all however they were asked numerous times if they wanted more drinks and if everything was okay, whereas my partner and I were not asked once for any more drinks etc seemed like they knew they’d make their money on 3 girls on the lash so didn’t bother with us. The starters were nice, the halloumi bruschetta was yummy but the Thai cake was literally one which was such poor value for money. Anyway, it came to the roasts I’m pretty sure I’d have eaten better at Toby carvery, st least the yorkshires would have been fresh. The roasts were awful, the but roast I had was not nice at all and looked like dog sick. It came in a soggy giant Yorkshire which looked like a frozen aunt Bessie’s, in fact it all looked like it had either been frozen or come in a bag, nothing fresh at all. And my partner had the pork, which is advertised with CRACKLING, but to call it that is actually laughable, when they actually bring you pulled pork and then a side of pork scratchings and say they’re crackling. I even asked the waitress about the crackling and she pointed to 5 pieces of pork scratchings on my partners plate and said that was is, I said to her they were pork scratchings but she didn’t understand. This was definitely a way to tell it wasn’t fresh as freshly cooked pork would have come with actual crackling on it. Honestly the whole thing was just awful, and to pay £15 for a roast that tastes like a microwave meal is ridiculous. We just wanted to leave, but again due to the service this took having to ask twice to be able to actually pay and leave. Such a shame as the barn/restaurant looks absolutely lovely, but I would absolutely never ever come back"