Mozzarella Arancini
Grupo Lounge

Grupo Lounge

The Grupo Lounge 8 Canford Ln, Bristol, BS9 3DH, Bristol, City of, United Kingdom

Cafe • Vegan • Western • Vegetarian


"I have been frequenting the Grupo Lounge for many years, in fact I used to go there when it was a Blockbuster! What always appealed was the relaxed atmosphere and the quality staff that up until covid really were excellent! Sadly these days it seems to be a shadow of its former self! They have kept the same licensing hours but I can only assume they only pay staff till 11 these days because when it comes to closing they are (frankly) very rude! I 'm sorry to say but as a regular you can tell there are problems as you never see the same bar staff twice which frankly is very telling! Tonight for example I have ordered a drink when the bar shut at 11 'o clock then by 11:10 have had a member of staff tell me that I have to walk home with my pint in a plastic cup?! It wouldn 't be so bad but in doing so he told me it was because of 'their license ' clearly showing a complete lack of knowledge as all their license says is about when they can sell drinks until! Here 's an idea, if you want people to leave by 11:10 maybe don 't sell them a full pint right up until 11pm?! All I read about pubs online is woeful tails about how pubs are going out of business, well guess what this is why! Make a choice, either close early (10:45pm) and don 't make it about the money or accept that people need time to drink a pint of alcohol and serve till 11pm with kicking out being 11:30 (which it always had been for years before)! It wouldn 't have been so bad but some random new starter on the bar then said we were being rude for (calmly) pointing out their misunderstanding around licensing laws! As a local this was always one of my favourite bars but as a local I can safely say that if they don 't sort out their customer service they will no longer have any customers to rudely kick out!"

Zizzi

Zizzi

28 Broadway, Heath, DA6 7LL, Bexley, United Kingdom

Pizza • Sushi • Seafood • European


"Some days ago, my mother and I dined at Zizzi’s to celebrate her recent career progression. We arrived without prior booking at 5:50pm on a Monday evening, at which point it was quiet and cavernous, with a choice of seating. We ordered the mozzarella garlic bread and fried calamari with aioli, drizzled with lemon for starters, to share. They both arrived promptly and were flavoursome without compromising quantity. Not only, was the mozzarella garlic bread simultaneously crisp yet fluffy, oily and salty, and heated to a pleasant degree. But also, the fried calamari was battered aptly, without sacrificing the quantity of the calamari. Soon after, we were met with our own generous dish of prawn linguini, topped with rocket. The linguini was twirled into a neat formation, with a mix of textures. While, the the tomato sauce was smooth and subtly rich, ample for the multiple hot linguini strips, the shaved courgette added a fine crunch, and the prawns constituted to a meaty density. However, within an hour, the restaurant was almost full, with the multitude of loudening conversations making it difficult to hear. Therefore, I would recommend eating early if you are someone who prefers a quieter experience. Also, although I was a student with a discount card, giving me access to 30% off on that particular instance. It is worthy to note that this is likely to be a somewhat costly evening, if you are someone who will order more than one course, or if you are a family, paying for multiple people."

Zizzi

Zizzi

Unit Su01 Resorts World Birmingham Pendigo Way, B40 1PU, Solihull, United Kingdom

Pizza • Pasta • Salad • Drinks


"Visited on valentines day. Of course on a busy day like that it was always going to be difficult for the front of house to provide the best service. However, the main problem with zizzi as a whole at the moment is the app ordering. To get the app was easy enough with the bar code on the table with table number. But, ordering is not as personal as you expect from a restaurant. By this I mean when ordering a pizza you expect to be able to customise the toppings as its one of the most customisable meals out there. But the app had no option for this meaning we avoided the pizza. In the end, we ordered the new sharer starter, a beef shin meal with potatoes and ricotta filled tortelloni. The starter was just amazing, beautifully cooked fried calamari, oozy arancini with mozzarella filling, tangy caprese salad and garlicky garlic bread. A great starter to share, for it was a bit much but perfect for or With such a great start we were then let down by the mains. My beef shin was cooked nicely and the broccoli accompaniment paired well, but the cheesy potato that was supposed to come with it was replaced by chips, due to running out. I understand that when you run out there isn't anything to do, however because we ordered on the app no one warned us about this until it arrived, and by then it is too late to change. However, it was the tortelloni that was really disappointing. It came as described, the spicy tomato ragu was tasty, but the filling of ricotta was horrible. It had the texture of strange mash potato and was devoid of taste. Because of this we both decided not to finish our dishes. The saving grace for this visit was the starter and the service we received from a hectic front of house. When we mentioned the tortelloni the manager was kind enough to remove it from the bill, even after resistance from myself. From seeing other tables you could see that the waiter's/waitresses were truly trying their best to save everyone's nights. So I give them stars because the starter was lovely and the staff were doing their best. But the marks are lost with a poor consistency of food quality and an app that needs updating or removing."