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La Caverna

La Caverna

57 Icen Way, DT1 1EW, West Dorset, United Kingdom

Steak • Pasta • Pizza • Italian


"I was excited to go back to La Caverna with some friends, but was disappointed to find out that you have to order in advance, which is not my preference. From the moment we walked into the restaurant, our expectations quickly diminished. The greeting we received, "I'm busy dealing with this customer," was not very welcoming, and the rest of the evening continued to be frustrating with poor service. It took 40 minutes for our first round of drinks to arrive, and our starters were okay, but our mains were brought out before we were ready and some of our guests were missing from the table. We were not offered dessert or coffee, and when we ordered more drinks, they never arrived. It took over 30 minutes to get the bill, and when I asked for my remaining pizza to be boxed up, it took another 20 minutes to find a box, even though they do takeaway pizza. The staff member was rude and sarcastic when we went to pay, and made a snide comment about splitting the bill, even though there were only 5 of us. When he asked if we were leaving a tip, I firmly responded with a 'no' in front of my friends. Later that evening, I got sick and ended up vomiting everything I had eaten at the restaurant. I will not be returning to this establishment, as the poor treatment and service we received was unacceptable. I chose to spend my money here, and was disappointed with how we were treated as a group."

Caravelli Italian

Caravelli Italian

United Kingdom, LE11 1, Charnwood

Pasta • Steak • Vegan • Italian


"After hearing so many good reviews from friends and family about this place I was really excited to go with a good friend for a catch up. Regret to say I was so bitterly disappointed. We sat and the restaurant was full at 7pm when we arrived. Our server asked about our drinks quite quickly and we hadn't even had a chance to look at the menu. It then took a further 10 minutes before our order for drinks was taken. Our food order was taken quickly after that and came out about 10 minutes after ordering. I found it really odd that the pasta I ordered only had four bits of pasta in it, but it was a really nice dish. After that Is when it started to get a bit uncomfortable. It was very clear they were busy and so were really really pushy about getting us to finish. My friend hadn't even put his fork down before the server took his plate from him. We laughed it off and tried to ignore it but it happened again with the bread, taken half finished and we hadn't even had half of the olives we ordered before they were taken away without him asking if we had finished with them. I wouldn't have minded if we had been there for hours but it was 8pm by this point and we had our table at 7pm. It had barely been an hour before what we felt like we were pushed out the door. The bill was given without us asking for it before we had finished our wine (still having half a bottle and two full glasses) and then the card machine was brought over again without us giving any indication that we were ready. I would understand if they had another reservation after us but if that was the case it would have been good to know, or we wouldn't have booked there if this was how we were going to be treated. We then went out for drinks elsewhere and something to eat as the portions were laughably small for the price. Don't think I would return again. Such a shame for a place with a very good reputation."

San Remo

San Remo

70-72 Manchester Road, Tameside, United Kingdom

Steak • Pizza • Pasta • Italian


"Booked here for special meal for my sons 10th Birthday, I booked via Facebook messenger and my booking was all confirmed. However from the moment we walked in we had a feeling it was not going to be a great experience when the waitress had no record of our booking! After a lot of sighing and running backwards and forwards she finally seated us on a table for 4 (there were 5 of us! by the door and one of us had to squash on the end of the table not ideal. When I say she 'seated us ' I mean she barked at us just sit there . What a lovely way to treat your customers! So currently this month they are doing a 50% off food offer which would be great if they had actually had enough staff to deal with how busy they were, which I assume was due to this 50% offer. Surely if you put on an offer like this you should expect to be VERY busy and to staff accordingly...Not San Remo- 2 waitresses on with a full restaurant. Service was slow and very poor. Not welcoming at all, very abrupt and verging on rude when our orders were taken. Food was very slow to arrive around a 45 min wait for main course which when it did arrive food was bought out one plate a time which meant that 2 of us had almost finished by the time the rest of us got our meals. The garlic bread we ordered to come with the mains arrived just as we had pretty much finished eating! The absolute one and only plus was that the food was actually really nice when it did arrive. However, there are plenty of better places for great Italian food and good ambience in the area and the extremely poor service mean I would never consider returning here!"