Pasta Salmon Pasta Salmon
La Caverna

La Caverna

57 Icen Way, DT1 1EW, West Dorset, United Kingdom

Steak • Pasta • Pizza • Italian


"I was excited to go back to La Caverna with some friends, but was disappointed to find out that you have to order in advance, which is not my preference. From the moment we walked into the restaurant, our expectations quickly diminished. The greeting we received, "I'm busy dealing with this customer," was not very welcoming, and the rest of the evening continued to be frustrating with poor service. It took 40 minutes for our first round of drinks to arrive, and our starters were okay, but our mains were brought out before we were ready and some of our guests were missing from the table. We were not offered dessert or coffee, and when we ordered more drinks, they never arrived. It took over 30 minutes to get the bill, and when I asked for my remaining pizza to be boxed up, it took another 20 minutes to find a box, even though they do takeaway pizza. The staff member was rude and sarcastic when we went to pay, and made a snide comment about splitting the bill, even though there were only 5 of us. When he asked if we were leaving a tip, I firmly responded with a 'no' in front of my friends. Later that evening, I got sick and ended up vomiting everything I had eaten at the restaurant. I will not be returning to this establishment, as the poor treatment and service we received was unacceptable. I chose to spend my money here, and was disappointed with how we were treated as a group."

Caravelli Italian

Caravelli Italian

United Kingdom, LE11 1, Charnwood

Pasta • Steak • Vegan • Italian


"After hearing so many good reviews from friends and family about this place I was really excited to go with a good friend for a catch up. Regret to say I was so bitterly disappointed. We sat and the restaurant was full at 7pm when we arrived. Our server asked about our drinks quite quickly and we hadn't even had a chance to look at the menu. It then took a further 10 minutes before our order for drinks was taken. Our food order was taken quickly after that and came out about 10 minutes after ordering. I found it really odd that the pasta I ordered only had four bits of pasta in it, but it was a really nice dish. After that Is when it started to get a bit uncomfortable. It was very clear they were busy and so were really really pushy about getting us to finish. My friend hadn't even put his fork down before the server took his plate from him. We laughed it off and tried to ignore it but it happened again with the bread, taken half finished and we hadn't even had half of the olives we ordered before they were taken away without him asking if we had finished with them. I wouldn't have minded if we had been there for hours but it was 8pm by this point and we had our table at 7pm. It had barely been an hour before what we felt like we were pushed out the door. The bill was given without us asking for it before we had finished our wine (still having half a bottle and two full glasses) and then the card machine was brought over again without us giving any indication that we were ready. I would understand if they had another reservation after us but if that was the case it would have been good to know, or we wouldn't have booked there if this was how we were going to be treated. We then went out for drinks elsewhere and something to eat as the portions were laughably small for the price. Don't think I would return again. Such a shame for a place with a very good reputation."