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Wolseley Arms

Wolseley Arms

Wolseley Bridge Stafford, Staffordshire ST17 0XS, United Kingdom

Pub • Pubs • Beer • British


"My wife and I waited 35 mins before a drinks order was taken, which is no big deal but a little longer than we would have liked. We also ordered our food at the same time. My wife ordered a non-alcoholic cider and I ordered a non-alcoholic lager. After about ten minutes my wife made the comment, I feel drunk. Upon closer inspection of the bottle, we saw that we had the full alcoholic version of the cider. My wife does not drink and is currently breastfeeding which has health implications for her and our daughter but also, we do not drink for religious reasons. We did bring this to the attention of the waitress who apologied but did make mention that it is ultimatley up to us to check what we are consuming; I then asked if I could go into the kitchen to inspect the ingridients used in our food for our dietary requirements so I can check before consumption; this was met with understanding as soon as she realised that her initial comment was beyond the pail. she then did go on to make comments that she drank Guiness when she was pregnant and breastfeeding and her children are OK, which flies in the face of any NHS or WHO guidence. The food was quite nice when it arrived but my wife feels such a sense of guilt that she has to now bottle feed our baby and has broken a religious vow to not consume alcohol which has caused her further upset through the night in the form of an upset stomach. The root cause is that there are three separete times that this mishap could have been prevented by the staff. 1. Upon inital order. 2. Checking the initial order by the bar staff. 3. the waitress checking the final order before placing it on the table. The end user, who is paying to relax, should not have the burden of ensuring that jobs have been correctly done. Think of the danger of someone that had to drive after consuming the alcohol that they hadn 't asked for that did not recognise the signs of being drunk. If a minor had been given alcohol. If someone had been on medication that could affect them. This mishap, coupled with the waitress ' bizaare apology/health advice will mean that there would have to be a huge incentive for us to visit again. Food: 2 Service: 1 Atmosphere: 2"

Niche Restaurant Bar

Niche Restaurant Bar

197-199 Rosebery Avenue London, EC1R 4TJ, EC1R 4UN, United Kingdom

Beer • Wine • Casual • British


"My partner ordered 'fish super ' as a surprise meal because this sounded like a nice GF treat and we like the concept. However i 'm very disappointed so keen to write a review so others realise the online order is nowhere near as good as the restaurant my main reasons are outlined below to help: 1. ParcelForce was used to deliver, the box came 1 day late as the courier claimed to attempt the delivery but we were home all day and no one tried the buzzer or called. The contents were completely damaged despite being well packed in sturdy box and arrived defrosted and at room temperature on arrival. 2. The sauces despite being in circular plastic sealed containers had leaked oil over all other contents so everything was oily. 3. Food wise I was bitterly disappointed and I think this might be to do with the concept of freezing food for too long or even thinking its acceptable to freeze food. The white fish was tasteless, almost like it was old and had lost all its flavour, the chips were soaked in oil and squashed and we threw them out after trying one chip each. Its worth adding we have always wanted to go to this restaurant as its in the neighbourhood always busy but we definitely do not recommend anyone orders food online and personally I will likely never go in to the restaurant now. Added later: Just to respond to this Restaurant 's comment: I tried to call multiple times today, but no answer. Very happy to discuss with you and share feedback and I will try back again tomorow. I do think my feedback is honest, fair and useful for others. Please note the food was not warm, it was fully thawed but cold/fridge temperature and the instructions pointed out that it should last thawed for around 48hours. I wouldn 't want anyone to experience this (and its not just about the damage of the box). Thank you."