Pizza Marinara Pizza Marinara
La Trattoria

La Trattoria

66 Bute Street, LU1 2EY, Luton, United Kingdom

Pizza • Cafés • Kebab • Mexican


"After reading all the good reviews we decided to try this restaurant and had high expectations We arrived to not a particularly warm welcome the waitress told us the specials were chicken, steak and veal and walked off no mention of how they were cooked or what sauces they came with and no prices after asking how the veal came the waitress had to go into kitchen and ask the chef who shouted out how they were cooked and the waitress then said did you hear that? we decided to just order off of the menu we ordered drinks to start with (a bottle of rose wine plonked on the table not even opened) when the lady came to take our order we asked if we could have a few minutes to finish our pre dinner drinks it was obviously a problem for her that we wanted to wait a short while and after being asked for about the fifth time we felt under pressure to place our order (even though the restaurant was half empty) whilst the pasta dishes were nice the garlic bread left a lot to be desired basically just a toasted slice of white dry bread as soon as we had finished our main course our plates were taken away and the bill put on the table we were not asked if we wanted anything else as we still had half a bottle of wine left we didn’t settle the bill straight away as we were enjoying our wine we lost count of the times they tried to ask us to pay again under immense pressure we paid and felt like we had to leave it was not a relaxing evening nor were we made to feel welcome. This restaurant specialises in pasta and pizza and we heard the waitress telling tow guys who wanted pizza that they only had enough dough left for one pizza they had run out and it was only 8.30! Overall our experience of this restaurant was very disappointing very rushed, unfriendly staff, no niceties and certainly not a relaxing evening we will not be returning."

Olleys Pizzeria And Retaurant

Olleys Pizzeria And Retaurant

Bridgehousegate Pateley Bridge, Harrogate, United Kingdom

Pizza • Pasta • Steak • Italian


"I’d have voted 0 if it was possible. Firstly I’d like to say that when the food eventually arrived it was good. The staff prioritised the pizza and pasta orders. These were served quickly and these customers were served and left before we were even served our cold starters even though we ordered before them. We’d ordered the specials at £35.00 for a main of medallions of beef and cold starters. We waited over an hour and a half for our meal. The food was good. The couple running the restaurant were friendly and hard working. But the waiter when we complained about the slow service became the most rude, insulting and aggressive person I have ever encountered in hospitality. I really thought he was going to get violent. He said ‘you’re not from around here are you’ and accused me of being ‘immature’. He failed to attempt to apologise for the late service but tried to put the blame on us saying ‘what time did you order?’….we ordered as soon as the waiter arrived! A simple apology would have been sufficient but he turned the situation into a war! He needs training in hospitality and personal awareness. Our evening was ruined by this and left us shaken and saddened for the couple who employ him. I therefore do not recommend going to this restaurant if you want a relaxing evening . So sad for Yorkshire which is on the whole a friendly and welcoming place to holiday."