Ploughman's Board
Duchess Battersea

Duchess Battersea

101 Battersea Park Road London, SW8 4DS, SW8 4DU, United Kingdom

Pubs • Beer • Wine • Casual


"I 'm not usually one to complain or write bad reviews, but this place deserves special mention for what was almost definitely the worst pub/restaurant experience of my life thus far.Firstly, after the 6 of us were sat down upstairs, it took over 25 mins for a server to ask us for any drinks, with tables around us that had arrive later being served before us, In the end we had to go downstairs to ask for someone to come up, they eventually did. Insult was added to injury when we saw the table next to us had 8 people on it , a clear breach of rules and a bit annoying giving we had let down some of our friends who wanted to come.We ordered 3 bottles of prosecco as they were half price as well as our food. Another 30 mins then passed, I am aware pubs have just reopened and it is busy, but to sit in what is a pub and wait over 45 mins to get a drink is ridiculous. I then asked a nearby server (small middle aged woman) if she could look into where our drinks were as we had been waiting over 45 mins and if they had forgotten the order, she then proceeded to laugh at the prospect we had waited that long, patronised me about it and laughed in my face, at one point even tapping me on the shoulder laughing saying Oh . Come on . I then asked if she could bring her manager up as tbh i was pretty seething, needless to say the manager never came.The drinks were then eventually brought up and we got on with our night, unfortunately matters only got worse when the food was brought out.(Now 1hr 30 since we entered the pub).I have attached photos ....I understand it is a pub so i don 't expect Michelin star cooking but I expect a lot better than what I received. Having paid 18 pound for the Philly Cheese Steak I expect it to at least be edible. My friend ordered a burger and got an equally distasteful meal. All of the other meals were equally poor and lukewarm, only have photos of a couple.I cannot stress to you how bad it was, I am by no means a food snob i will eat at roadside cafes , burger vans etc and enjoy it, it takes a lot for something to be inedible for me, but please never eat here. For the price you pay around 20 per main, you can do a lot better at Mc Donalds and get your food 10x quicker"

Balls Brothers - Mayfair Exchange

Balls Brothers - Mayfair Exchange

United Kingdom, W1K 5DL, London

Tea • Cafés • Delis • Steak


"1. When we arrived, we were seated at our table without being given menus. We had to go to the bar to get someone's attention and order drinks. 2. We waited about 25 minutes to receive menus, and when we finally did, we were given only two for a group of 8. 3. We had to ask multiple times for someone to come take our order. 4. When we finally placed our order, we were told that many dishes were no longer available. 5. The waiter accidentally spilled a whole glass of red wine on the table while clearing the starters. 6. All main courses were served except for one, which belonged to the lone vegetarian in our group. We had to keep reminding the staff, and eventually, a waiter sheepishly informed us that her order had not been taken down, and there was no gnocchi left (the only vegetarian option on the menu). The lack of apology and communication was disappointing. 7. The catch of the day, rainbow trout, was overcooked and inedible. 8. We did receive a 25% discount on the bill only after we insisted, and it seemed that no one was particularly concerned about making up for the poor experience. 9. Finally, we had to chase down the staff to pay our bill, despite the restaurant being half empty at the time. Adding a service charge to the bill and questioning us when we declined to pay it was the final straw. The only time someone appeared genuinely sorry was when the waiter who took our payment apologized and hoped we would consider returning in the future (highly unlikely)."

Recess

Recess

Finnieston Quay Glasgow, G3 8HN, G3 8LE, United Kingdom

Grill • Cafés • Coffee • British


"hallo, I spent almost a year and a half with my mother who is 91 straight over the bridge from the hilton garden inn glassgow. I am disabled myself, and mama has lost confidence because the closures have begun. that is, the context of our journey. she mentioned last week that she liked to go over the “’Squinty Bridge” (former name is clyde arc), so...with my beautiful strong neffen pushing her chair we over lunch with the hilton. when we came there, it looked like we couldn't sit in (it was a very hot day, but Kovid rules were on site and place), but we didn't mind that we were out. a nice man named allan, however, saw that mama would not be comfortable, came over and told us that he had a table for us inside. we were thrilled. the excellent attention did not stand there. mama loves fish, but is allergic to alcohol. she can't have the beacon. he ensured that the cook knew this and she was presented with what she called the best fish she had in a long time. (Coming from her, this is an accolade as she is donegal and used to fish directly from the sea into the pan and she is very fussy my nephew and I ordered various burgers. eating was amazing. the service was exceptional and we did not have to rob bank to pay for it. all the facilities were exceptionally clean and as such, and there were various sanitary stations everywhere. I don't think that the personal will know what this little outing meant for the three of us. we are not important people or rich or anything the world could consider with gunst, but we were treated so well by this restaurant. I can't thank them enough. small friendly and respect for all make great differences to the day of men. we will definitely come back. Whether the great shiny hotels around. hotel in berlin inn, you are the best."