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Bistro One Ninety Queen's Gate

Bistro One Ninety Queen's Gate

189-190 Queen's Gate, City of London,Westminster, United Kingdom

Steak • Bistro • European • Cocktail


"A few weeks ago, my husband and I decided to stop by the restaurant at the hotel before heading to the Royal Albert Hall. We arrived early for our reservation so we went to the bar across the restaurant for some pre-dinner drinks. The staff...there was lovely, very attentive and the cocktails were superb. We thought we were in for a great night, but when we moved to the restaurant, it was a disaster. First we didn't got our drinks served for ages, with the waiters not understanding or even being able to explain anything at all. On top of that, they were the total opposite from the bar staff, very rude and chatting with themselves instead of attending the tables, making not only us, but other clients irritated aswell. When the food finally arrived it was actually quite good, but we felt uncomfortable beacuse we felt rushed to finish and go, like they where desperate to finish the service. We tried to understand that maybe they were in a difficult situation or understaffed, so when my husband asked for the restaurant manager to explain the situation, he was very rude, not paying attention at all, like he didn't care. He brought us the check quickly and threw it on the table. It's a shame that we got that treatment. I remember going to this restaurants or years ago, and the services was extraordinary. I hope they can bring it back to what it was. For now I'll just get food at the cocktail back if I ever go back."

Cow & Pig British Kitchen

Cow & Pig British Kitchen

39 East Street Bromley, Greater London BR1 1QQ, United Kingdom

Bars • Beer • Steak • British


"Bad service the whole way through. I can see that the restaurant has told other reviewers that they have checked their CCTV . I would love for you to check the CCTV and see what we saw! I am only posting this as your restaurant contacted OpenTable to state we were no shows. Unfortunately we did show. How did you miss us in a practically empty restaurant? We had to chase for water, napkins, plates, condiments etc. Took a napkin from the empty table next to us eventually. 5 mins later a femal staff member walked over and dumped about 10 napkins on our table and walked away. Aggressive much! The quickest part was getting the bill. My partner was served a cocktail that was approximately 1 sip and it was gone as the Martini glass resembled something from a doll 's house play set. Staff openly talking about us in ear shot huff, puff, what do they want , WHAT 'S WRONG yelled from the bar when we requested another drink from a waitress. Food... Garlic bread? Covered in rosemary, couldn 't find/see/taste garlic. Burger bun a brick, chips cooked on the outside not the middle and my chicken was so dry it peeled and was like string. Checked the review site before we went and saw 4.3 so thought this will be great. As meal became worse and worse we read the comments in the reviews. Filter anything from the last 4-6 months and it 's ALL bad. I am assuming I am too going to be called malicious as a previous review was and I see they had a real similar experience to us. No wonder it was practically empty at 9pm on a sat night. We won 't be going back. Refused to pay service which they after a fashion fianlly broken hearted it seemed accepted but we 're so disappointed. The venue looks beautiful, menu looks great and there were 2 staff members out if the team of 6 or so who we saw, who when they appeared were not particulary helpful but the whole experience was shocking. £80+ for 2 people, 2 mains a sharer starter, 4 drinks and 2 sides for what we got in hindsight unacceptable I should have argued for most of the food to be removed from the bill. Food and anbienc should be renamed Food and Ambulace. The manager sists there watching his CCTV and the owner is raking it in from unsuspecting guests and no doubt pays his staff a pittance so thats why they and the unqualified chef act like this .They need to learn manners. Imagine this lot on a cookery show each week as they would all be evicted on the first eviction date or Lord Sugar would fire the whole lot and ask for a new set of customers.Why are people so dishonest as its theft of you hard earned cash.Dispicable."

Angel And Harp, Dunmow

Angel And Harp, Dunmow

16 Church Street, Great Dunmow CM6 2AD, United Kingdom, Uttlesford

Pizza • Cafés • Seafood • Fast Food


"We have lived in Dunmow for 25 years and have always visited this pub through its various ownerships. We had not been for a while, until after I had a life saving major heart operation last year and this was the first place we chose to go for breakfast when I came out of hospital. We have continued to go since then on a regular basis and it never fails to satisfy. We have always been served by Lorraine since the first day we went and she has been fantastic. Last weekend was a year since I had the operation and we chose to go back for a small family meal to celebrate the success of the day. Well what can I say, my wife had other ideas and with the help of Lorraine she organised a surprise gathering of family and friends in a cordoned off part of the marquee with buffet. What made it even more special was that they don't normally do a buffet on a Sunday as it is normally roast dinner only. After Lorraine explained to her manager the importance of the day she was more than happy to help make the day happen. For this I am really grateful, and despite not getting the steak dinner I thought I was having it was so much better. Thank you to everyone involved as I know the organisation for this on a day you would not normally do it would have been a challenge. We will continue to go for breakfast whenever we can and hope that Lorraine is always there."

Osteria Chartwell

Osteria Chartwell

London Road Dunton GreenKent TN13 2TD, Sevenoaks, United Kingdom

Pasta • Korean • Coffee • Italian


"Booked for New Year's Eve. £69.99 per head. Service adequate but I have to say the food was not good. Pre prepared and not fresh. The amuse bouche was a piece of French bread with smoke salmon, more like a badly done canape. The Starters were accompanied by limp salad, the plates they were served on very cold evidencing they had just been sitting uncovered in a fridge. Very odd rock hard goat's cheese, and for others, 3 tiny pieces of dry sardine. As for the main, beef wellington, the fillet of beef overcooked and resembled a piece of shoe leather, I doubted it was even fillet. The pastry was raw on the inside and undercooked, and soggy on the outside. Think had been pre cooked and microwaved. Worst beef wellington I have ever seen. We all sent back and chef offered rack of lamb.Sadly this was presented raw, not rare, with huge chunks of broccoli, soggy roast potatoes and carrots. Those who ate fish said was adequate, but the spinach and ricotta filo main had by one was also raw and underdone. As for the apple tart, again some received ice cold from the fridge, others luke warm although the flavour was good. Actually spoilt New Year's Eve and we left hungry. What was even more annoying is that I believe we were not charged for 2 bottles of wine, but were expected to pay for the nasty food. I would rather have paid for the £60 wine. I will be contacting the restaurant owner for a full refund, minus the wine. I can't believe we were actually charged £75 a head for the meal, pretty disgraceful in my opinion. We actually doubted whether there was a chef in the kitchen......"