"We were then seated at a small table for two that was uncomfortably close to other guests, despite having empty four-person tables nearby. After finding my confirmation, I went to the front desk to address the mix-up, but the staff was not apologetic about the reservation error and insisted their information was accurate. This left a very negative first impression.
Our waitress was quite lovely, but it was clear that we were unhappy. She made a noticeable effort to make things right. The mushroom appetizer came out as bruschetta, which was recommended to be hot, yet one of my partner's dishes arrived stone cold while another was lukewarm. When he pointed this out, we were told it was supposed to be served that way—so why was it served on hot plates?
After finishing our meal, we left without any intention of returning."
