Zizzi Surbiton - Menu

United Kingdom, Surbiton

🛍 Coffee, Italian, British, International

3.3 💬 302 Reviews
Zizzi Surbiton

Phone: +442083994160,+442083900148

Address: United Kingdom, Surbiton

City: Surbiton

Dishes: 18

Reviews: 302

Website: http://www.zizzi.co.uk/venue/index/surbiton

"Zizzi is generally good. We've been to several around London, however this experience was the worst of any restaurants I have ever encountered.Needless to say, a Mother's Day booking would be busy, and being reasonable we expect food to take a little longer.Zizzi Surbiton wasn't prepared for just how busy it would be, or their staff and team were not well trained enough to understand how to deliver good customer service when many tables are waiting for food.When we started to ask the waiter on what was happening, we didn't get much response back apart from they are trying their best. The food was served after we sat down. We were not offered any complimentary snacks or drinks, we were just told to wait. We ended up eating some of the mothers day chocolates that was a gift to my mother, because we were hungry!We asked to speak to the manager, since the waiter couldn't make decisions, and the manager never showed up to speak to us. When the food came, it was the poorest quality food I have ever had at a Zizzi. I'm afraid to say, the overall experience was one of the worst dining experiences we've ever had. Not to be repeated"

Menu - 18 options

All prices are estimates.

Eileen Eileen

Pizzi is a restaurant with a good menu and tasty pizzas

Address

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Reviews

Patricia
Patricia

Ok for a an average night out but not for a special occasion


Jessica
Jessica

Restaurant had been closed down despite having a reservation!


Gary
Gary

Went to Zizzi for casual meal with friends. Nice food and friendly service


Pauline
Pauline

I was in most gyms in london and had not tried ymca before so was not sure what to expect. gym is great and pts know their things. class teachers are great. really knowledgeable.....highly recommend!


Paul
Paul

Let down by poor service. Monday night and not massively busy but an inept waiter spoilt it. The manager realised and offered us comp deserts or a glass of prosecco which was decent. It won’t stop us going back


Alan
Alan

Disinterested staff. Very slow service. Food ok. So disappointed. Had a similarly bad experience a few weeks ago. Not busy. Would have spent more money and time there if anyone had bothered to notice us. Need to up their game here. Used to be such a lovely restaurant


Radúz
Radúz

Booking for pm on Mother’s Day was told to wait for a table to become free was waiting until for food the arrive a further hour later cold the waiter dropped a drinks tray over old son to think Zizzi’s was my favourite restaurant at point what an absolute shambles never again


Shannon
Shannon

Friendly enough service but a couple of mistakes made by the waitress with meal requests which, bearing in mind there were only two of us, was poor. You would have thought it was the waitress's first service but apparently she's been there for ages! Mistakes were remedied to our satisfaction. OpenTable voucher worked perfectly


Patrick
Patrick

Zizzi is generally good. We've been to several around London, however this experience was the worst of any restaurants I have ever encountered.Needless to say, a Mother's Day booking would be busy, and being reasonable we expect food to take a little longer.Zizzi Surbiton wasn't prepared for just how busy it would be, or their staff and team were not well trained enough to understand how to deliver good customer service when many tables are waiting for food.When we started to ask the waiter on what was happening, we didn't get much response back apart from they are trying their best. The food was served after we sat down. We were not offered any complimentary snacks or drinks, we were just t...

Categories

  • Coffee Savor our selection of expertly crafted coffees, from rich espressos to creamy cappuccinos. Whether you need a morning boost or a leisurely sip, our coffee options promise warmth and comfort in every cup.
  • Italian Savor the rich and diverse flavors of Italy with our menu, offering classic pasta, savory risottos, and traditional meat and seafood dishes, all crafted with authentic ingredients and passion. Buon appetito!
  • British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
  • International Explore a world of flavors with our diverse selection of international dishes, crafted to offer a culinary journey across continents, filled with vibrant and authentic tastes from around the globe.

Amenities

  • Visa Card
  • Mastercard

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