Roast Lamb
Toby Carvery

Toby Carvery

39 Goring Road, IP4 5LT, Worthing, United Kingdom

Pub • Vegan • British • Vegetarian


"We tried to go there for lunch today just after 11.30am. There was a few people finishing their breakfast and plenty of empty tables. Upon walking in, there was no-one at the bar and no-one manning the front of house desk either. We tried to catch someone 's eye but there was only one waitress we could see who was rushed off her feet in the main restaurant. We waited 10 minutes at the front of house desk and the f-o-h scruffy looking boy (early 20s) finally came to greet us. Not one word of apology for leaving us standing there for 10 minutes. We asked if they were short-staffed today and his reply was a surprised look back at us saying no, this is the change-over . We said we had been standing there for 10 minutes and his response was I doubt it, I walked past here 8 minutes ago ... Really? Again, no apology and not one ounce of professionalism in his attitude. He finally showed us to a table in the main restaurant, did not designate which waitress would be looking after us and after sitting at the table for another 10 minutes with again no service, we decided that was enough and left to have lunch elsewhere. This is a real shame as we often use the Toby Carvery and the man who generally mans the front of house desk is the most helpful and polite person. Not sure who decided to hire the one we had the unfortunate experience to meet today but seriously, rethink your recruitment process! His appearance was appalling and his attitude was not what we would expect from someone who greets you at the front of house desk (first impressions... terrible). I wish there was an option to give NO star rating but we will have to settle with one star for maybe finally sitting down for 10 minutes."