Scrambled Eggs On Toast
The Hand Sceptre

The Hand Sceptre

London Road, TN4 0RJ, TUNBRIDGE WELLS, United Kingdom

Steak • Pizza • British • T-bone Steak


"There were 5 people In our group for lunch, 2 vegans, 2 veggies and an omni. 4 of us actually ordered from the vegan menu and 1 ordered a vegetarian dish. My main issue was that 2 of us (myself being vegan and the omni in the group! ordered the flat bread from the vegan menu it didn’t advertise coming with chips but when we ordered our waiter asked us which chips we would prefer so we both asked for sweet potato fries. When the fries came out they had cheese on them (despite us clearly ordering from the separate vegan menu . I’m not sure if this was an error on the waiter or the kitchen’s part but the waiter apologised. I shared the fries with one of the vegetarians in the group so I just avoided any that had cheese on them, however I’m now wondering whether actually they were not cooked in a separate fryer and this is why they weren’t on the vegan menu!? In terms of staff knowledge I was also disappointed when I asked what type of plant based burger it was on the vegan menu (I.e. meat substitute or bean based etc and our waiter didn’t know or really seem to understand the question (and didn’t offer to find out . That’s why I chose the flat bread instead and then had the cheese issue! My second main issue is that the food was pretty average especially considering the price. 3 of us had the vegan chocolate tart advertised as coming with fresh berries. (2 of us originally ordered the treacle tart which was sold out, fair enough . However 2 of us can’t eat strawberries so asked for the tart without them, expecting other berries instead, however the only berry on the third tart was a solitary diced strawberry! The tart was also pretty small considering it didn’t come with any accompaniment but cost £6.25! Overall it’s great they’re trying with a vegan menu but my view is that they must try harder!"

Bill's Wellington Street

Bill's Wellington Street

21 Wellington Street, WC2E 7DN, London, United Kingdom

Soup • Fish • Meat • Steak


"I booked Bill 's Covent Garden well in advance for my 50th birthday meal. There were 11 of us altogether. We left our unfinished cocktails at Tequila Mockingbird in order to get to Bill 's in time for our booking at 7.30pm. We arrived in time and were told that the table was not ready and to wait outside. We waited for 30 minutes during that time no one came out to update us on what was happening. When a member of our party asked when our table would be ready and explained that it was for a special occasion the manager said and I quote 'Everyone here is special '. We were not implying that we were more special than other diners, only that it was a special occasion and having to wait 30 minutes in the cold with no explanation was not a great start. When we were finally seated we were given no table water until we asked for some 15 minutes after sitting and it took a further 20 minutes for anyone to come over to take our drink order (after having to go and ask! A member of our party spoke to a senior member of staff (unsure if manager or deputy manager about the situation and that what was to be a special occasion was turning into a terrible night. Then the manageress (short blonde hair not sure of name came over and interrupted the conversation, was very rude and aggressive claiming we were being deliberately obtrusive. When we explained how long we had to wait, the lack of awareness and service at our table and that what was to be a special night was being ruined she seemed to calm down and two bottles of complimentary prosecco sent to our table. We then had a further extended wait before our order was taken. Between when we arrived at 7.30 and when we received our food was an hour and a half. The managers left before we asked for the bill and were not around to support the staff when we found discrepancies in the bill. The manageress of this Bill 's was terrible and had an absolute lack of any customer service whatsoever. She would not acknowledge that the long wait times were a problem and in fact implied that we were the problem. The wait staff however were lovely and understanding of our situation. This was a memorable birthday but not in a good way. Avoid."