Selection Of Cured Meats
Chapters

Chapters

43 - 45 Montpelier Vale Blackheath Village London, SE3 0TJ, Royal Greenwich Observatory, United Kingdom

Bars • British • Brasseries • Modern Cuisine


"my friend and I went to capitulate for dinner to celebrate his birthday, as was capitula, we thought the only decent restaurant in blackheath. all the others seem to be pushing down quickly. we have been in the past often in the capitulas, and the food and services were good we had no appetizers and ordered only one main meal (black foam and black bell), because we were not huge hungry because we were eating a lot of birthday cakes earlier! we had a glass of wine and were offered a piece of bread. 35 minutes later we waited for our food. in this time no one came to ask if we were in order or offer us more drinks. I asked the manager if our food was ready. he said it would be 5 minutes without a statement of delay then disappeared 10 minutes later there was no sign of food or manager. That is why we decided to go because we lost interest in eating. we have to go and the manager came by. he told us the delay was due to a big party in the ground floor. this was not the case, there was a group of 8 people who had finished their meal for a long time. we were there earlier when it was much more business and the service was not so bad. while we waited, we saw a customer who had finished their meal, slipped £20 into the manager hand when he left. Perhaps the workers need bribe to provide good services? it is such a scandal, but another blackheath restaurant has become complicit and believes that it with the treatment of its customers without respect. I will vote for one with my feet and will not eat again in this restaurant. I will also leave everyone I don't know to go there"

Chapters

Chapters

43-45 Montpelier Vale, Blackheath SE3 0TJ, Royal Greenwich Observatory, United Kingdom

Bars • Steak • British • Modern Cuisine


"My boyfriend and I went to Chapters for dinner to celebrate his birthday as Chapters was, we thought, the only decent restaurant left in Blackheath. All the others seem to be sliding downhill rapidly. We have been to Chapters many times in the past and the food and service has been good We did not have a starter and ordered a main meal only (black bream and pork belly) as we weren't hugely hungry due to eating a lot of birthday cakes earlier! We had a glass of wine and were offered a piece a of bread. minutes later we were still waiting for our food. In that time no one came to ask if we were OK or to offer us more drinks. I asked the manager when our food might be ready. He said it would be minutes without offering any explanation of the delay then disappeared minutes later there was still no sign of the food or the manager. Therefore, we decided to leave as we had completely lost any interest in eating there anymore. We got up to leave and the manager came over. He told us the delay was due to a big party downstairs. This was not the case, there was a group of people who had long finished their meal. We have been there before when it was much busier and the service was not this bad. While were waiting we saw a customer who had finished their meal slipping into the managers hand as he was leaving. Maybe the staff require bribery to give good service It such a shame yet another Blackheath restaurant has become complacent and thinks they can get away with treating their customers without any respect. I for one will be voting with my feet and will not be eating in this restaurant again. I will also be letting everyone I know not to go there"

The Bunk Inn

The Bunk Inn

Curridge Thatcham, Berkshire RG18 9DS, RG18 9EQ, United Kingdom

Pubs • Steak • Cakes • British


"Stopped coming here a year ago because of many issues, but reluctantly retuned early June to find the place had transformed back to what i remembered from years gone. Warm and welcoming with a lovely atmosphere. Everything was a plus the staff were so friendly one Emily in particular. We as a family thought new owners had taken over. As the management seemed different and to be fair the food was amazing. and despite the cost this was a treat that was truly worth it. We all couldn't wait to return. However fast forward a few months we all returned as a group to be so disappointed in the whole experience. The atmosphere we loved seemed to have disappeared and the feeling of warmth had gone. service was average but the food was so below par. we decided to ask why this had happened but was met by rudeness on a great scale by a young man claiming to be the assistant. Who claimed no one else had complained so what was the problem. No apology at all. We were goin to ask for a full refund but my wife decided to leave as she was too upset. The Manager came out as we left. too late if me and my whole party were concerned. I'm sure he was the Chef before, Perhaps he should return to the kitchen. This has always been considered a treat at the bunk what with the cost of living crisis. But myself and my friends will now spend our money somewhere else where you can get real value for money where people know what customer service and standards really are and your given that feeling that you would love to return. Here none of us will return and hope this review and experience may help others when thinking of treating themselves or using those extra pennies that are precious. Have no idea what is goin on here what a disaster. We all felt Cheated."