Classic Italian pasta dish with creamy eggs, crispy pancetta, Parmesan cheese, and black pepper.
Wine • Beer • Brunch • Italian
"I celebrated my daughter's 5th birthday at Frankie and Benny's after another restaurant wouldn’t allow for a mascot or any of the party elements I had planned. They immediately agreed to accommodate everything, and my little girl had a fantastic birthday. We made quite a mess, but the staff was incredibly friendly and helpful, allowing us to fully enjoy her special day. I want to give a special shoutout to Jenny and Gemma for their exceptional service. I highly recommend this place if you're looking for a welcoming atmosphere for a children's party. Thank you!"
Soup • Pizza • Coffee • Italian
"We visited Frankie and Benny's yesterday and had a very enjoyable lunch,the service was excellent from two very friendly and helpful waitresses called Megan and Melody.Nothing was to much trouble.The food arrived in a very short time.The Restaurant is very clean and tidy but more than has a good atmosphere.The bathrooms are well maintained.I highly recommend this place. Food: 5"
Wine • Beer • Brunch • American
"The service was excellent."
Pizza • Coffee • Italian • American
"Racist Portuguese guy said he is from Madeira named Emmanuel DID not even acknowledge my existence or say hello and started to talking ONLY to my girl and kept going at it as if am not there. she looked surprised why is he not saying hello to me. Worst place I have ever been to. (obviously had to put him in his place) No care at all of their social surroundings. Rude unprofessional staff (Portuguese guy)."
Food • Pizza • Italian • American
"I was pleasantly surprised by this place. definitiw the best vegan pizza I had gone since the vegan. better than dominos and pizza hat. no competition. also the vegan “wings” were delicious and the chips with cheese were amazing and this vegan burger.... really surprised how much I enjoyed it. juicy, tasteful and free. all in all, I'd be pretty high up there. I would eat pizza again, but not dominos or pizza hat. both places were müll with vegan pizza. also pizza express vegan pizza were classified lower than here. (Great to me) updated by previous review on 2022-05-16"
Pizza • Steak • Asiatic • Fast Food
"absolutely horrific from beginning to end. we had our 2 year old son with us, which means that meal times in the regular are made quite fast as we get the food at once and he eats quickly. not this time! we were there about 2 hours because of the shocking service. it wasn't busy and it seemed to be more employees than customers, so there was simply no excuse. highlights included: the woman asked for a j20, was brought quite another drink. small child received a color leaf and then said there were no crayons to use. he asked that all foods (beginners and main things) be brought out at the same time, we got the adult starter after about 20mins. no sign of the rest of the food. the adult starter was then deleted, and 20mins later the rest of the food arrived, including the child starter?! margherita pizza had practically no cheese on it and was flat cold, took a bite and sent him back what I have never done before! the replacement had a little more beeping, but still quite naked. had to remind the waiter several times to get cute. to dessert we ordered a coffee and an ice cream. nothing came up for over 20 minutes, we chased it up. then they brought the ice and ice. No sign of coffee at the place where we 'd finish the other desserts. I went in and canceled so we could go. the only plus point was when I asked to pay so that we could go, the waiter tried to serve the cashier and "pressed the wrong taste '. he went to another, until with a colleague, after 5mins of the head scratches, he then gave me a bill for. £9.70! Not bad for a three cursor meal for three of us with drinks. I paid and went, thought they had something for the terrible service, but about the reflexion and no one said everything I think they just messed up the bill. probably the worst culinary experience I've ever had, pathetic simply because we had a nice day and the sun seemed."
Pizza • Mexican • Italian • American
"the new vegan menu is wonderful! pizzas, soupen, hot dogs, burger, mac n cheese, garlic bread pizza, vegan mayo, ice...so much choice! really recommend the kansas city pizza the mac no cheese (cauliflower butternut squash sauce) is quite a small part, so it would be as one side to another dish, but not alone. update feb 2021: the beet burger with fried aubergine is amazing! oreo cake was also delicious. it tasted as if it had been made with whipped cream."
Steak • Drinks • Burgers • American
"It is my first time in this Frankie&Bennys but I have been many times in other ones. I came with my partner to have dinner and we were totally disappointed with the service given. The waitress a young lady, brunette and short hair took the wrong order. We wanted to have all the food together and not starters and mains as we had a cinema date.We got the starters, (never asked it they were ok) and when we got the mains (after waiting for a while) they were completely wrong and poorly presented. it was 2 carbonara, 1 with extra mushrooms and 1 w chicken and nduja sausage . We got the pasta without any bacon at all and we were like, where is the bacon? The waitress passed our order totally wrong to the kitchen, no bacon and chicken and mushrooms instead. We were offered for fresh new ones instead and this also took a long time to arrive. They came again the second time wrong, my partners pasta had no sausage this time. After being told they did it in. I asked the manager to have a closer look and once he did he agreed there was no nduja. At this point we decided to just eat as we were already too late for our cinema booking. The service overall was shocking. The waitress and waiter seemed they didn’t care at all about the job and the customers. No check backs on food even after the issues were raised. They never asked if we wanted more drinks! Definitely really poor customer service and they never tried to make it better. My advice to the GM of these place, get ride of these staff who make the brand Frankie&Bennys a really bad place to eat. They never gave us any discount or apology or tried to give us a sweet to forget the nightmare. I’ll def not coming back to this restaurant anymore!"
Pizza • Vegan • Italian • Vegetarian
"The appetizers were excellent, but the main courses were just average. I mentioned it was a birthday celebration when booking, but the restaurant did not have the online booking information. When we arrived, I informed the receptionist about the birthday, but they seemed unaware. The waiter seemed busy throughout our meal, and the birthday candle only arrived after we had finished everything."
"My husband and I visited the restaurant today at 5pm and were seated promptly since it wasn't busy. However, we had to wait 10 minutes to place our order for two coffees and two waffles. It took 20 minutes for the coffee to arrive and another 35 minutes for the waffles. Despite the coffee being okay, the waffles were cold and extremely chewy. The dish consisted of three pieces of waffle, half a scoop of ice cream in a small bowl that only covered one section of waffle, and a small jug of syrup. We were truly disappointed with the quality of the food and felt like we should have lodged a complaint as we were unhappy with what we paid for. While waiting, I observed the chef slamming a plate down and leaving the order slip on top of the food for 8 minutes before a waitress took it away. We have visited Frankie and Benny's many times in the past and have always been satisfied, but this time we were very disappointed."
Cafés • Kebab • European • Vegetarian
"We brought a group of 60 children and 7 staff members to have dinner at Frankie and Benny's in Peterborough (Fengate) and we were extremely impressed by our experience. It can be challenging to have so many 10 to 11 year olds in a restaurant, but we can honestly say that the 2 hours we spent there were fantastic. The food was excellent, it arrived quickly, was served efficiently, and was absolutely delicious. The staff went above and beyond to ensure that every child had a great time, and the adults were also very impressed. Every member of the staff worked tirelessly, particularly 'Ben' who made a great effort to engage with the children and talk to them. The complimentary Pokémon cards given to the children were a nice touch as well! 10/10 service! Thank you."
Pizza • Steak • Pasta • Chicken
"Went with my family today and just wanted to praise the staff. Everyone very good and grest atmosphere but Luke has excellent customer service skills. A step above and does credit to the team.I cannot get my Mum out that much because of her wheel chair but the facilities are great. Throughout checked on and no suggestion made that her chair is in blocking that side.Would highly recommend you visit, many thanks.Nicky"
Pizza • Steak • Coffee • Italian
"We attended this Frankies after having positive experience in other venues. We were greeted extremely well and showed to a table . The restaurant was empty other than the staff (9.00am ish). After ordering the door arrived very quickly and we started to eat. The...food has definitely been sitting under heat lamps for some time and was dry and hard to cut. My husband and I discussed that although we were happy pay for the food we should say something to the management team as this really was not how food in a very quiet restaurant should be presented. We told the manager our thoughts and all explained we were still happy to pay but thought they should know. The manager was very polite and offered us a free coffee and a discount on the food. It was handled very professionally and with a smile. Unfortunately I doubt we I’ll return after this experience and try another outlet at the airport. Training needed for the (chef) cooks."
Sushi • Kebab • Asiatic • Mexican
"Came here for my grans birthday a few weeks ago, admittedly, I was unimpressed by the interior. However, that was straight out mind the second that our server, Emily, attended to us. There could not have been a greater example of “service with a smile”. She had no problem giving recommendations based on our own personal preferences, and catered to our every need. Will definitely be dining here."
Pizza • Vegan • Italian • American
"After I had a series of bad visits in our local francie and benny filialen, I was reserved to visit. after an evening event in sheffield arena, this was the only place where we could get a table. I can't believe how different it was at our earlier visits in our local. the coworkers were all excellent. they were helpful and dedicated and attentive. we fought to decide what to eat (supply for the waitress who came 3 times to our order as we lasted so long) so ordered to share several dishes. the whole food was hot and served in good time. beautiful crispy fries. the chicken parmigiana was huge and served both with a good part of spaghetti and fries. very tasty and a good coating of brotkrust with exactly the right amount of sauce. really enjoyed the bacon kartoffel skins and acid cream. my daughter had a burger who looked very nice, but she totally defeated her when it was quite big. I was honest about the quality of food and how different this experience was for others. we had a couple of cocks. the blueberry crucifixion was amazing. really refreshing and a nice fizz. the prices of the mocktails felt very reasonable, and a good selection on the menu. perfect for drivers or non-trinkers who want something more beautiful than a soft drink. a very pleasant meal and excellent evening. still shocked how different and inconsistent 2 restaurants can be from the same chain. we'll see you next time in sheffield. well made frankie and benny’s entertainment center"
Kebab • Asiatic • Mexican • European
"The meal at this restaurant was very disappointing. The food was cold, even after we tried to warm it up again, and the same was true for the dessert."
Pizza • Pasta • Steak • American
"We tried four different restaurants including Suffolk Foodhall, Oyster Reach, and Harvester, but they were all too busy on a Saturday morning at 10:00. My daughter then suggested trying Frankie and Benny's. I wish we had gone there first, as they actually had plenty of seating and it was quite quiet. We went in, ordered our food, and it came out quickly. The staff were lovely and there was a nice atmosphere. I didn't realize they were still open, but the food was delicious and well-presented. The full English breakfast for £10.50 included eggs, sausage, toast, black pudding, beans, and mushrooms, all of which were cooked perfectly. The bacon was also delicious. There were 11 of us dining, and the young lady serving us was very attentive and kind. She made sure we were comfortable and well taken care of. The overall experience was good and clean, with a nice atmosphere for those looking for a pleasant dining experience. I highly recommend trying Frankie and Benny's if you are in the area and looking for good food. We thoroughly enjoyed our meal there."
"had a nice late lunch, early dinner at frankie benny in gunwharf quays. harrison took care of us. very friendly and gave us additional time if I could not decide what to order. the best part was that he didn't come by and looked after us when we had full the month. that always brings me. I hope he waited and appreciated it perfectly. I liked that. was great eating. very tasty and filling. mac and cheese burger with Cajun cheeseries. my new fav! Five stars."
Pizza • Steak • Pasta • Italian
"I went to this restaurant for my birthday with some friends and we received amazing service! The server offered us drinks before we even sat down and checked for any allergies. This level of attention to detail was fantastic and something I had never experienced before. Additionally, the presentation of our meals was extraordinary, like a work of art! We will definitely be returning to this restaurant."
Pizza • Cafés • Pasta • Seafood
"After trekking a couple of miles to find a fish and chip shop which didn't meet our requirements, my best buddy Tom and I decided to settle with coming here instead for a quick bite to eat before hitting the road. The meal wasn't groundbreaking, hence the 3 stars. The service was very good and waiters really friendly charming, in fact. The food of course is typical of an Italian chain I have travelled Italy extensively so I'm somewhat of a critic when it comes to authentic Italian food. So I was shocked to see they were selling inauthentic pizzas and pasta dishes for over £15. In Italia, you can get a delicious margherita for 6 euro. Anyway, I digress. Despite being slightly overpriced, the pasta I chose was nice, if a little forgettable. Tom enjoyed his calzone and salad, which included green tomatoes."