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Maison Francois

Maison Francois

34 Duke StreetSt James's, London, United Kingdom, SW1Y 6DF

Pub • Wine • French • Brunch


"Bit of mixed evening slow start and bad ending. BAR Great decor but perhaps as we came earliesh (5pm? was not fully staffed so had to flag down the server to take our order.  OK cocktails but nothing special.  No bar snacks.  We felt ignored.  FOOD  Absolutely great brasserie cuisine.  The chops especially nice as seasoned to perfection and sliced off the bone.  Fun retro (1980s desert trolley with drawers.  Again excellent food all around. WINE Charming sommelier who listened and recommended a surprisingly and smashing white!  STAFF Heaps of them but not sure they are very well organized.  Friendly but cater and pander (very very obviously to regulars and celebs.  Made us feel abit 2nd class honestly and we definitely were not the staff's priority.  DOG POLICY  None on website BUT a medium/large poodle nearby us was allowed and it barked and barked loud enough for the entire dining room to notice. The owner nor the staff took any proactive action to resolve this.  Our dessert course was absolutely ruined for 30 minutes.  We did mention to manager and he said he would look into the policy but did not take any action at the time.  We love animals but they belong at home not in a restaurant we paid nearly £300 for dinner!  Utterly unacceptable.  Per Covid this would never happen.  RECOMMENDED Absolutely NOT unless you are a dog lover, lesser royal, cast member of Made in Chelsea or a posh regular who lives round the corner "

The White Horse

The White Horse

154 Fleet Road London, NW3 2QX, NW3 2LL, United Kingdom

Tea • Pubs • Lebanese • Barbecue


"Faced with last-minute New Year's plans, we were attracted by the convenient location and Mediterranean small plates menu in a pub setting. When we learned that the New Years menu was a fixed price mix of Mediterranean appetizers and traditional English roast beef or salmon, we thought that would please our party of diners so long as we could share plates and not have a full-price dinner for each person. The fixed assortment of Mediterranean appetizers included a duck pate which we asked to be substituted or removed, but the argumentative server insisted it couldn't be changed and it eventually came to the table anyway. Otherwise, the appetizers were unremarkable and proved to be the best part of the meal. After a loooong wait, the entrees of roast beef and salmon arrived. Both were extremely overcooked, slathered in unappealing sauces, and none of the accompanying vegetables were as advertised in the menu. The food quality was below that of a school lunch room. When we pointed out the differences and requested the listed Yorkshire pudding, the servers told us we must have had the wrong menus. We asked for a correct one but it was never produced. The miserable evening ground on for more than two hours with intermittent and unpleasant service from the staff. We eventually complained to the manager and he had the grace to subtract one fixed price meal from the charge. It was still an overpriced, memorably bad dining experience."

Le Chalet

Le Chalet

31-32 Park Row Leeds, West Yorkshire LS1 5JD, United Kingdom

Cafés • Pizza • Asiatic • European


"We feel honest about Le Chalet is one of the best kept secrets in Leeds! This was our third visit and it became more and more pleasant every time we were! The staff (especially the owner/manager) is an absolute pleasure. They are always very friendly and welcoming plus, they know how to give each customer this personal note when providing their exceptionally high customer service and always with a smile. Nothing is cumbersome and they couldn't come any more! We have always appreciated ourselves in Le Chalet and this occasion was no exception! The selection of options on the menu is sufficiently large, so there is really something for everyone with many unique items that you fight to find somewhere else! During this visit we had the hot afternoon tea that we can no longer recommend! It was literally the best Afternoon Tea we ever had in every sense of the word! The portion sizes are fantastic, the taste and the aromas are purely exotic and the presentation is mesmerizing, so the whole setup excellent value for money! Special highlights for us were the chicken pasta bakers and the shells that were super freshly decorated and served. Every single article on our Afternoon Tea was exceptional quality and that is quite accurate! Le Chalet also had a wide selection of beautiful teas with a whole range of fabulous flavors. If you gently open the petals as if they flower in your drink when ordering the jasmine fairy tea is an extraordinary extra touch and bizarre quite entertaining. Le Chalet itself has a very special atmosphere and we felt very relaxed and comfortable during our visit! The layout, distributed on two levels, has a bit of balcony feel to it and is spacious, bright and warm furnished for all seasons. The magnificent chandelier hanging above the lower part adds an exquisite air of the class that is almost stunning when you see it first. What Le Chalet gives that something extra though, is the little touches that make you feel good! On the counter there is a small bowl of tiny folded pieces of paper perched with a small shield above, which says a quote. This little gesture made us feel not only satisfied, but, really inspired and we think that is a rare performance for a café / restaurant! If you haven't visited yet, you have no idea what you're missing. We are looking forward to our next visit! Le Chalet is not only the jewel in the crown, it is the precious pearl!"

Gaucho Piccadilly

Gaucho Piccadilly

25 Swallow Street London, W1B 4QR, FSA Food H, United Kingdom

Meat • Steak • Barbecue • Gluten Free


"So I chose the restaurant just because it was conveniently located near the theatre I was attending. I walked past, the restaurant looked nice, food on tables looked nice, there were empty tables, so decided to go in. So from start to finish, being honest, nothing was bad, but nothing was good either. After waiting a short while at the entrance to the restaurant I was asked to go back outside register. After asking why, the waiter took me out, appeared to register me to a table in the computer, then walked me back inside… not exactly convenient no one had stopped me prior. The menu came quickly was asked if I would like water, I asked for sparking, but they only offer 1L bottles, not ideal for single diners. So I was already a little frustrated by now, then the waiter came to take my order. I rarely use this word, but I think best describes him: “snooty”. He seemed to know better, challenging what I wanted to order. After stating clearly what I would like, he then didn’t speak with me again, just placing items on my table as they were ready waking away. I had a 400g beef sirloin which was fine, I did ask for rare but was medium at best. Most importantly, the mash potato side was clearly from packet (not fresh) which was bland and disappointing. Finally when I wanted to pay the bill, no one would bring the bill finally had to walk to the service counter to get the check pay. If this was a casual restaurant, then I would not have much to comment, but if they are charging reasonable prices targeting a more premium dining experience, they are missing the mark on several levels. At best I would say this is just a good tourist restaurant."