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Toby Carvery Cockleshell

Toby Carvery Cockleshell

Toby Carvery CockleshellHeol Y Mynydd, Swansea, United Kingdom

Pub • Cafés • British • Breakfast


"Had Christmas lunch menu December 2017, Christmas menu. 2 course starter main with mint cake and coffee or tea for £1 extra. We all went for the starter of prawn Cocktail-Starter and Carvery Haupt. But where everything started. Prawn Cocktail serves beautiful fresh bread, but with MARGERINE not BUTTER. Very disappointing. Next was the carvery, I chose Beef, although I asked that it be carved from the other end as they were in the middle of the joint and it was very rare and also full of fat, in fact the person who carved the meeting was told by another server, just pull it. And that's what on my plate, my horroor, I asked to replace it because I can't eat much fat by digestive disorder that prevents me from eating excess fat. I actually asked about It was handed over to me that beef should be replaced and every time I asked, I was ignored after I said the apology, you can replace my b after every four other customers were served. It was replaced, but not with any complaints in fact the server was very illuminated. I felt like a fool. My dinner now wait stone cold after so long, then there was no Gravy and no Canberry, mint or horseradish sauce only scrap on the ground. On the tables there were no Christmas crackers, but our waitress managed to find us a few, and then it was time for mint cakes and coffee, only there were no mint cakes left. Even if we have our meal at 12.30 a.m., which was quite early a day we were asked if we would like to dispose of the desert menu that we don't want to order, we had a starter Main so that we could have mint cake for the desert. What a disaster. I suggest that the Toby Resturaunts should not be advertising special festive season menus if they cannot meet the requirement of the diner. I had a nice Christmas dinner last year on the ****, after these years it will definitely be the last time we visit the cocksuckers."