"Bad experience, the worst in London and for me it is very rare because I I am very attentive when I choose a cocktail bars or restaurants. I came with my husband last Wednesday and we definitely decided to not come back again. We lost time , a lot of time and money and after that , we opted for anothr cocktail bar nearby, beter experience in terms of customer service. We popped in, none approached us, none greated us, none believes in the importance of Eye Contact especially when you are busy, understaffed and customer has to wait. Obviously we can but just try to encourage us to hold. We had the feeling that they had enough with customers at 6:30pm. After a lot of time, we sat at the bar , we waited a lot for 2 easy cocktails, loud music, we could not talk each other, we left as soon as we finished our drinks. We did not see the Big Group there is behind this venue. From what we experienced I believe that just regulars customers are treated well so that's why they get some (not all of them) nice reviews. I also do not like the robotic way to reply to the bad reviews, like if you do not care about what we say as customers ,so please do not do it. You opened a terrace in the sqare, spring time just came and you do not have staff?"
