"First time at blues and will probably be the last. Was ignored to be seated by multiple staff members despite making a booking and being asked to wait a moment and kept getting walked past. The server that took our order forgot the iPad to take it and disappeared to go and get it making us wait each time, she was friendly but didn’t seem to know what she was doing. However the real disappointment was the food. The food was abysmal, the brisket was hard, chewy and swimming in grease which meant the paper that was on the plate had separated and stuck all over the food, it also tasted awful. My partner had a burger which was dry, chewy and despite the several types of meat on it, there was no taste difference between them. The starters were average at best, but came out pretty much cold. We aren’t ones to complain, so basically ate hardly any of our mains paid £80 and left. In hindsight we should have got a refund, but at this point I just wanted to leave. Would have been better off going elsewhere, and wouldn’t recommend it at this point at all."