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Zizzi

Zizzi

1/3 Castle Street, SP1 3TE, Wiltshire, United Kingdom

Pizza • Pasta • Italian • Vegetarian


"We went to Zizzi as part of a large group celebrating a family birthday. We normally go to Prezzo or Wildwood, won 't be going back to Zizzi in a hurry.... Customer service was poor staff were slow and the waiter bringing drinks asked who had the strawberry drink or the softtails . He clearly had not learnt the drinks menu. Didn 't want to take payment at the end of the meal (more below). They didn 't remember who had ordered waht, it was choatic and felt stressful rather than welcoming. Food distinctly average. My husband had the tripple pepperoni would have hated to see a single pepperoni , very sparse! Two of the guests had the risotto, the rice was hard and there was loads of liquid in the bowl which hadn 't been absorbed. For the money it was poor value and should have been cooked properly. Payment my sister left before we had dessert to take my elderly mother home. She gave me cash to cover the cost of 4 of the party not an insignificant amount. When the time came to pay I was told cash was not accepted at Zizzi and apparently there was a sign on the froint door. This would be the front door that was wide open against the wall with people in front of it because there was a long queue waiting for our table to be ready! Then we were told that staff wouldn 't take payment, that we had to use an app if we we wanted to pay individually. I loaded up the food and drinks from the 4 people plus my husband and I, then the app crashed, this happened a couple of times and after that I insisted staff processed the payment. Some serious quality checks needed on the food before it 's served to customers, and some customer service training for the staff is required. There is so much choice of Faketalian available in Salisbury Zizzi really needs to up it 's game..."

Zizzi Hull

Zizzi Hull

Unit 50A St. Stephens 110 Ferensway, HU2 8LN, Kingston upon Hull, City of, United Kingdom

Pizza • Vegan • Italian • Vegetarian


"I usually don't write reviews, but I felt compelled to share my experience tonight. The restaurant was not even half full, yet the mistreatment we faced was inexcusable. What should have been a pleasant family dinner turned into a complete disaster. We regretted coming here and we will never be back. If you enjoy being served by rude waitresses and having your meal ruined, then this is the place for you! Despite requesting all our food to come out together, it arrived sporadically, leaving the kids frustrated. We asked for sauces that never arrived, and when we complained, we were accused of lying. Our drink orders were mixed up, and despite asking multiple times, they never came. Our table was never cleared throughout our ordeal. Additionally, one of our party members got burnt when using the mother and baby changing unit due to scalding hot water coming out of the tap with no warning signs. The waiter dismissed our concerns until we showed her the injury. The waitresses we dealt with were incredibly rude and unprofessional, even pretending to be the manager. We were provided with a form to fill out for the injury, but were left waiting for over 20 minutes with no resolution in sight. Our plans to go to the cinema were ruined, and the kids were left disappointed. We were appalled by the lack of customer service and will not be returning. Overall, a horrific experience that could have been easily avoided with a simple apology."

Zizzi Birstall

Zizzi Birstall

Birstall Retail Park, Leeds, England, WF17 9AD, United Kingdom

Pizza • Vegan • Italian • Vegetarian


"I have visited numerous vegan groups on facebook, I always hear how amazing zizzi is, and finally I have the opportunity to visit one on a trip to yorkshire. Despite its location to be the center of a retail park, this restaurant really feels like you're going to be out somewhere that interieur is spacious, modern, interesting, clean and the atmosphere was beautiful. the waiter was incredibly helpful and went out of his way to ensure that all our meals were perfectly met. my mother ordered the vegan green goddess salat, separated with the pesto; my partner ordered the vegan rustica pizza, with added spinat, and I went and veganized the thin ‘primavera’ pizza that replaces the non-vegan options for cruel free versions. our meals arrived immediately, and just as we ordered despite all tweaking the usual menu items! (they also came with vegan stickers, of course we had to wear our little tokens for the rest of the meal with proud, hahahahahahaha). all our meals were arched, they were absolutely sensational. (my omni dad said it was the best lasagne he ever had, but that wasn't vegan/veggie) also beautiful portion sizes, thanks to enough space for my partner and I to share the legendary vegan dessert roller zone! I tend to avoid sugar, but there was no possibility that I could go without taste! when we ordered the waiter, it was so sorry to announce that they had no more vegan option in their filiale, but he made sure that we can still enjoy our little vegan tasty by replacing the non-vegan items in the plate, thereby treating our own cutter! on a page note were my partner and mama not too impressed by the coffee but we are grateful that it was so. Maybe soon Zizzi’s will offer more vegan coffee options. the whole experience was absolutely fantastic, we felt really interested, and give the waiter a big tip, he seemed really taken back; the personal is simply really good people there in our experience. I would like to visit again. I would say it is a safe bet for meals with men's mixed nutritional requirements, and since it is a chain restaurant, they can know what to expect. [additional] I would like to leave 5* review, but in the rule happycow restaurants that are only veggie friendly can only get the highest 4* reviews."

Zizzi Edinburgh Roxburgh

Zizzi Edinburgh Roxburgh

1 Roxburgh Court, City Of Edinburgh EH1 1PG, United Kingdom, Edinburgh, City of

Pizza • Pasta • Italian • European


"To get to the first Zizzi to open in Edinburgh in seven years, you have two choices. If you’re working up an appetite you can walk up from Cockburn Street or indeed if you want to keep fit. The easiest option is from the Royal Mile, look out for the entrance to Mary Kings’ Close, walk down the passage as if you were going into the attraction, turn left and you’re there. We went along to the launch evening, and were enchanted to be met by some of the residents of Mary Kings' Close dressed in their finery for the occasion. Now, I can't promise that sort of welcome each time you visit, but you'll instantly feel at home. You walk into an L-shaped space. Before you is a fabulous view down over Princes Street and beyond. I am instantly drawn to the left of the room where, in an open kitchen the team are preparing pizzas to bake in the roaring oven behind them. Starters are being prepared to the other side. It's a hive of activity. Later when I talk to Steve, the manager, I discover that he had the pick of staff from other Zizzi's and has brought the best to lead his team. He did have to find other staff to replace them mind you! Much as the pizzas looked delicious, I was keen to try one of the other dishes and was tempted by the Zizzi fish stew. A rather nice touch, the menu indicates dishes that contain 600 calories for those wanting to go for a lighter version and incredibly this dish is one of them. To start with with have a platter which showcases some of the dishes from the menu. The calamari (from the sharing menu) and the garlic bread with mozzarella and tomato and pesto bread from the “dishes to start”. The calamari are among the best I’ve ever tasted. Both the breads are delicious and the way I like them, crisp and not too much topping. Mr EF waxes lyrical about his insalata di pollo (chicken salad) which is again one of the 600 calorie dishes and includes chicken, pancetta, green beans, cannellini, onions, tomatoes and lentils in a aioli and lemon dressing. It’s moist and has just the right amount of dressing. My fish stew is chock full of fish and seafood in a deeply flavoured tomato sauce with sliced potato – each element cooked perfectly. Portions are generous! We get to share 3 desserts between us: lemon tart, tiramisu and chocolate tart. It was difficult to chose our favourites as all were a very fitting end to a lovely meal. Just to mention, the drinks list is extensive and reasonably priced and don’t miss the chance to try the limoncello! We continued to enjoy the atmosphere throughout our meal and the excellent service. Prices are reasonable – do go and give it a try especially if Italian restaurants are not your first choice. It’s really special."

Zizzi Welwyn Garden City

Zizzi Welwyn Garden City

4 Howardsgate, Welwyn Garden City, United Kingdom

Sushi • Cafés • Mexican • Asiatic


"Edit one year on. Sat eve, 8pm. Nearly empty restaurant. Last year gave 4 stars....this year struggled to give 2. So what was different? Staff: mostly ok. .just ok. If you are not ready to order then expect a long wait as they forget to return...both for ordering drinks and food. Had to locate someone. Not offered parmesan. Had to ask for pepper as well and waitress said i will try to find some then hunted round the other tables until she located one. Then- there seemed to be a volunteer working there- baggy grey t shirt and old jeans hanging halfway down his bottom.......but omg! Was he actually the manager? Complaints/comments not responded to except see below in food review. Food- just average. The cheese dip starter was just a cheese sauce- no better than I put on my homemade lasagne. Pasta with meatballs- husband struggled to find 3 meatballs. Crab canneloni- tasteless, pappy...ate only one. Courgette fritti...no courgette.....i did mention this and was told it 's hard to find ....so i picked up several random pieces of fried batter and none had courgette in . No feedback from kitchen or manager. On paying when asked if all ok i mentioned it again and they said oh that 's a shame. That was it!! Two good things- beer glass was chilled and the organic wine (i dont usually do organic) was super. Won 't be returning in a hurry. Food is great here. Service friendly. Doesn 't matter what they do to this space it never quite works.....noisy and unwelcoming- hard to hear eachother speak. Certainly not a cosy, couples type place. Prezzo across the road has nice booths but terrible food and service."