Phone: +442074796600
Address: 3 Westbourne Terrace, London, United Kingdom
City: London
Dishes: 34
Reviews: 45
Website: https://www.thehydebar.com
"We went here to get afternoon tea, which was 55£ through an offer online but with added service charge over 60£ for two. I explicitly wrote down that we’d like to have one vegan option and one non-vegan option. We were asked if we wanted to sit inside or in the garden and chose the garden because of the pleasant weather. However, this turned out to be a terrible decision. At no point in time after bringing the plate of sandwiches and the tea and taking our order did the waiters come out again. So in order to get more tea or water I had to go down the stairs and walk down the hallway just to get the attention of a waiter from the inside restaurant. Moreover, there were only black, green, peppermint and camomile tea available. It also took quite some time till the sandwiches arrived. Asking which were vegan and which weren’t the waitress didn’t know at first and then just proceeded to say that all where vegan despite us specifying that only one guest was vegan. They tasted a bit stale and honestly just not a lot better than a Tesco meal deal sandwich would. They also differed from the menu that you can find online, tasting generally pretty plane. Additionally, you could not get refills for the maybe 5 bite sized sandwiches which was only explained to me after specifically asking. Generally speaking, nothing was explained, no menu handed out, no options for tea stated. We had to drag everything out of the service staff. The scones were okay but missing flavor and served with only one kind of jam. Walking inside specifically asking for salt I was handed a completely empty salt grinder. Furthermore, each time I wanted just some water, I had to walk in again because there were no waiters around whatsoever even after I voiced my discontent about this. The final desserts were tasty but also served when we still had some sandwiches on the table. Judging by the photos of some other customers who don’t specifically declare that they are vegan I am now also kind of scared they weren’t even vegan. In conclusion, while the service wasn’t rude, it was still a terrible service experience overall. Specifically from a 5 star hotel and a regular price point of 35£/pp I would have not expected worse service than if I would have been able to take everything myself. Lastly, not providing more than 4 tea variations, the substandard non-refillable sandwiches and the inability to cater for both vegan and non vegan at the same time really did not convince me to ever go there again. Not worth it."
Menu - 34 options
All prices are estimates.
Caesar Salad
Crisp romaine lettuce tossed with creamy Caesar dressing, garlic croutons, and grated Parmesan cheese.
Cheese Board
A curated selection of assorted cheeses, served with crackers, fruits, and nuts for a perfect pairing.
Soup Of The Day
A comforting bowl of homemade soup, featuring fresh seasonal ingredients and aromatic herbs; flavors change daily.
Chocolate Fondant
A rich, gooey chocolate cake with a molten center, served warm, perfect for chocolate lovers.
Charlotte
Had a lovely time at The Hyde Restaurant for Afternoon Tea. Very accommodating and nice food, especially the deserts!
Address
Reviews
Chelsea
It was really a good experience ; the bar is beautiful, waiters are nice and food is good. The atmosphere was relaxed.
Anna
We loved it here. The staff (sudes) and other staff were fantastic. We had a voucher for a vegan high tea and loved it. 5* service 5* food Highly recommend
Holly
Staff was very courteous. It is a very very small and intimate space for afternoon tea. There was a choice of only four teas, would have liked more options. But the experience was nice and we had a great time. I would definitely recommend. A great place for afternoon tea off the beaten path.
Teagan
It was a very pleasant Afternoon Tea experience for the first timer. Only thing I felt bit of concern was the tables which are kept so close to each other. As a person, I would prefer somewhere there is space privacy however since there was no one apart from us during that time it was quite fine.
Lindsay
Dreadful atmosphere, food was disappointing. Would be great if you could train your staff to be more discreet when pointing at the guests to their colleagues with their eyes. After this “gesture” from one of the waiters we did not feel welcome at all. Finished the food quickly and left. Disappointed
Finley
We never actually got to enjoy tea time here. We arrived and waited about 30 min to be out in a garden with artificial grass and cheap tables/chairs. No one else was there. After waiting 15 min we decided to leave. The main dining room is actually really nice but there was no room there for us. Despite the reservation.
Karen
Well what can I say. The place looks lovely and has a good atmosphere but that is where my compliments stop. Poor service, comically slow and it would appear suspicious that a group of seven of us (from three different households) all developed within 24 to 48 hours diarrhoea and vomiting after eating here. We have reported this to Westminster council and hope they will be doing a full inspection of their kitchens.
Cindy
Great ambience but that is where it ended waited 90 minutes to be served our stale sandwiches the scones were light and airy. We felt sorry for the waiter as he was covering all the tables and room service. Our tea arrived after we finished the sandwiches and then had to ask about the desserts. They were OK but at £35 a head for not good food or service and the loo needed cleaning as well. Huge potential but really disappointing
Sienna
We went here to get afternoon tea, which was 55£ through an offer online but with added service charge over 60£ for two. I explicitly wrote down that we’d like to have one vegan option and one non-vegan option. We were asked if we wanted to sit inside or in the garden and chose the garden because of the pleasant weather. However, this turned out to be a terrible decision. At no point in time after bringing the plate of sandwiches and the tea and taking our order did the waiters come out again. So in order to get more tea or water I had to go down the stairs and walk down the hallway just to get the attention of a waiter from the inside restaurant. Moreover, there were only black, green, pepp...
Categories
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Tea Explore our selection of soothing teas, offering both classic and exotic blends. Perfectly brewed to awaken your senses, indulge in our range for a moment of tranquility and flavor in every sip.
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Full Savor a delightful array of authentic flavors with our carefully curated menu. Indulge in a variety of dishes, crafted to perfection, offering something for every palate.
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Wine A curated selection of fine wines from around the world, offering rich reds, crisp whites, and elegant rosés to pair perfectly with your meal. Savor each bottle's unique aroma, flavor, and complexity.
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Desserts Delight in our selection of indulgent desserts, from luscious chocolate creations to delicate fruit-infused treats, each crafted to end your meal on a sweet note and leave your taste buds craving for more.
Amenities
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Amex
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Beer
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Wine
