Authentico - Menu

18 Baddow Rd, Chelmsford, United Kingdom

🛍 Full, Cafe, Wine, Cafés

4.2 💬 233 Reviews

Phone: +441245290024

Address: 18 Baddow Rd, Chelmsford, United Kingdom

City: Chelmsford

Dishes: 35

Reviews: 233

Website: http://authenticochelmsford.co.uk/

"I visited Authentico with friends and had a wonderful experience; the food and service were exceptional. Sadly, when I took my husband there for the first time, we encountered some issues. The food was just as delicious as I remembered, but the restaurant was clearly struggling with staffing, and we faced long wait times both for our table and for our meal. While this could have dampened our spirits, the authentic Italian food and wine remained the highlights of our visit, which is why we choose this place over a chain restaurant. It would have been helpful to receive a heads-up about the potential delays in service."

Michael Michael

Fantastic restaurant, friendly staff and delicious food.

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Reviews

Chelsea
Chelsea

Lovely, friendly place. Good food and service. 4 of us had a nice evening.


Leanne
Leanne

small menu ,plenty of choice. everything was cooked to order. will dine there again.


Keeley
Keeley

The dining experience was fantastic as always, and you can really tell that the food is fresh and flavorful!


সাবরিন
সাবরিন

Excellent food as always but service far too slow. Table booked for 8pm but main meal didn’t arrive until 9.30pm! Customers in the restaurant deserve better attention please!


Michael
Michael

> a little too long between courses > good service and nice staff >arancini was expensive and a tasty sauce would have been nice, but otherwise beautiful. > Total good experiences


Daisy
Daisy

small menu, long wait to get food. young children do not want to wait 2 hours in the restaurant. Eating was okay, but not very valuable. I understand that the cost has to rise and the business continues. underwhelmed with all the experience.


Pete
Pete

My wife and popped in on a rainy night and had a warm, friendly welcome. Food was very, very good. Quite a narrow menu, but they made some things that weren't on the menu for us. I'd recommend visiting the food is much, much better than the Italian chains out there.


সাবরিন
সাবরিন

Upon our arrival, we were informed that there would be a wait for our food, as all the tables had been booked simultaneously, which was confusing for us. Some items on the limited menu were unavailable, and we ended up waiting an hour for our starters and an hour and a half for our main courses. The service from the staff we encountered was quite disappointing. We weren't alone in our frustration; the couple at the table next to us shared the same experience of long wait times. We prefer to support local businesses over chains, but in this instance, we will not be returning.


Keeley
Keeley

I visited Authentico with friends and had a wonderful experience; the food and service were exceptional. Sadly, when I took my husband there for the first time, we encountered some issues. The food was just as delicious as I remembered, but the restaurant was clearly struggling with staffing, and we faced long wait times both for our table and for our meal. While this could have dampened our spirits, the authentic Italian food and wine remained the highlights of our visit, which is why we choose this place over a chain restaurant. It would have been helpful to receive a heads-up about the potential delays in service.

Categories

  • Full Savor a delightful array of authentic flavors with our carefully curated menu. Indulge in a variety of dishes, crafted to perfection, offering something for every palate.
  • Cafe Indulge in our vibrant cafe selection, offering an array of freshly brewed coffees, artisanal teas, and delectable pastries, paired with cozy ambiance for a delightful dining experience.
  • Wine A curated selection of fine wines from around the world, offering rich reds, crisp whites, and elegant rosés to pair perfectly with your meal. Savor each bottle's unique aroma, flavor, and complexity.
  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.

Amenities

  • Amex
  • Beer
  • Cafe
  • Wine

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"I was appalled at the quality of service from the moment I arrived to the moment I left, which was about When I arrived I was not asked if I would like a drink, and I wasn't asked throughout the whole meal. The waitress should have seen on the table that we only had tap water, and asked whether we'd like another drink. Then, we ordered our first round of hot food. I pressed the help button and after waiting for a good minutes for the waitress finally arrived. I felt it was too long. At this point in the evening there were three full tables in the whole restaurant so I thought the amount of time we had to wait was poor. Then the food started coming over, but the food didn't come altogether. A couple of dishes came and then a few more and a few more after that. This meant we didn't all eat together, we ate all at different times. I had ordered two dishes to eat at the same time and they didn't arrive at the same time. Very disappointing. The third order of hot food was beyond a joke. It was clear that one of the two waitress wasn't feeling very well (I overheard one of the chef's telling her to go home). She was our waitress. So, we ordered the third round of hot food. minutes later we still didn't have our food. In this time the chef was talking to the ill waitress. I then pressed the help button and I explained that we'd ordered some food and had been waiting a rather long time. I then look round at the waitress and chef and it was absolutely clear that the order didn't go through so it was only then that the food was starting to be cooked. The waitress who took the order explained that there's been lots of issues and she was sorry. As a customer paying for a meal, I don't care about the issues, I still expected good service and my food to turn up. Overall I thought the service was absolutely terrible. I will not be visiting this restaurant again and I will not be recommending the restaurant to anyone."