Phone: +441293775888
Address: Station Road, Reigate And Banstead, United Kingdom, RH6 9HW, Reigate and Banstead
City: Reigate and Banstead
Dishes: 7
Reviews: 1800
Website: http://www.bluelakehorley.co.uk
"My husband and I have been traveling in England for the last few weeks and we have had some outstanding meals in York, Oxford and Cheltenham. It is our last night here before we leave tomorrow and we had the misfortune to try this restaurant. We were willing to try the set menu for £22 each. We ordered a Tsintao each and a few appetizers and we were surprised when they arrived. Our hot and sour soup was overly thickened with cornstarch and all other offerings were deep-fried. After this course we were unable to eat anymore since what was to come would have been the same quality. We asked to pay for what we had and we were still charged £36 for this “meal”. Where we come from— if a customer is unhappy with the food we humbly try to make things right. There was no attempt to accommodate us at Blue Lake. We would have been happy to pay for what we ate but they insisted on taking more. My advice is to not order from the set men and instead, order one dish at a time to see if you like this food."
All prices are estimates.