Phone: +441912617586,+441914776713
Address: 14/16 Ellison Walk, Trinity square, Newcastle, NE81BF, NE1 7DE, Newcastle upon Tyne, United Kingdom
City: Newcastle upon Tyne
Dishes: 35
Reviews: 2299
Website: https://locations.burgerking.co.uk
"Standing in line to order our food, the lady before us was in a wheelchair and obviously severely disabled. The girl serving her couldn't hide her hatred or disgust. She belittled the lady, treated her like an idiot and raised her voic. The tills are...now separated into cash only or card only till. Tills are in banks of till together with serving space betweeen. This particular till group had cash and card till together with the server standing in the middle no indication which till she was using. The lady in from of us was in a wheelchair and clealry severely disabled. The girl serving her couldn't hide her hatred or disgust. Firstly she asked the customer how she was paying when she was holding up a debit card, then she raised her voice to say this is a cash only till, you need to pay cash. When the lady tried to order food, the server said well u usually have to ask for that! Yes, she just has asked for it!. The server continued to treat the customer with open disgust and humiliated her for a couple of minutes. When the lady asked where the disabled toilets were, she was told they re round the corner but you will have to get yourself there. By now I was raging. I offered to take the lady to the toilet door then asked to see the manager. I was told by other staff there had been lots of complaints about this girl-yeah, then why is she still working with the public? I voiced my anger and disgust at the customers' treatment and suggested that the employee should be made to apologise in public to the customer the same way she had berated her in public. I also suggested the manager refund the customers meal money fully. I should not have had to make this suggestion as he should have already had that in hand. We had our meals in silent rage. When I went to the loo, the doors are locked with coded door locks. You need a toilet code off your receipt to use the loo!!!??? What a disgrace. To add insult, when I used the toilet code it didn't work. I was told they don't always work, so an employee let me in. Toilets are essential for every human being. If someone needed the loo urgently you should be embarrassed into having to ask to be let in when your toilet code doesn't work! All in all a disgraceful experience. Think I'll use McDonald's next time!"
Menu - 35 options
All prices are estimates.
Waffle
A golden, crispy waffle served warm, perfect with syrup or topped with berries and whipped cream. A delightful breakfast treat!
Cheeseburger
Juicy beef patty with fresh lettuce, tomato, pickles, and melted cheese, all packed in a soft burger bun.
Apple Sticks
Crispy apple sticks, lightly sweetened, perfect for a quick, fruity snack or dessert.
Special Pizza
A uniquely crafted pizza topped with a variety of fresh ingredients, offering a burst of flavors in every bite.
Chicken Burger
Grilled chicken breast, lettuce, tomato, and mayo on a toasted bun. Deliciously satisfying and perfect for any meal.
Kid's Hamburger
Juicy beef patty, served with a soft bun, perfect for little hands and big appetites.
2 Chicken Strips
Two crispy and golden chicken strips, tender and juicy inside, perfect for dipping.
Kid's Cheeseburger
A juicy beef patty with melted cheese in a bun, perfect for kids!
Hamburger Kids Meal
Juicy beef patty on a soft bun, served with fries and a drink, perfect for kids.
Hannah
Whole place needs a good clean and a revamp. Toilets were a disgrace absolutely filthy and the smell was vile!
Address
Reviews
Jeremy
the personal I had noticed before location. I never suggest someone visits burger king to recruit this type of personal
Brandy
Really good food and prices worth going to and will deffo be going back when pasing next cant beet Burger king in Newcastle
Brycen
This place. Is very nice. And. Quick service staff very helpful and. The. Area. To sit always clean and space the drink machine. Lots of different. Drinks. To choose. From
Ethan
Well I asked for chicken piece meal at was a disgrace I got piece that were just a little bit bigger than a nugget and as thick as a chip defo not value for money wish I had gone to mcds
Eva
more decent place for a quick bite to eat. the service was a bit slow and could have been a bit cleaner, but burger and chips were decent enough. nothing special, as good as any other burger king really. not much to say, I'm sorry!
Lamont
So had a great idea of popping before a theatre show for a quick bite. We were the only ones waiting to be served and I counted four staff behind the counter none who could be ar$ed to serve us. Voted with our feet and...walked to McDonalds where I'm eating their food. Snooze you lose BK.
Easton
the entrance had a few people who were either drunk or fell on seasons. that was a bit inconvenient when you died in a baptism, and the other people just had somehow entered you when you tried to enter. then the staff seemed to push when entering and did not really give them time to check the menu. but eating was okay.
Amy
nothing like a good old burger king once in a past and I still think that they are the best and worth for money from the main budget burger ‘Kette’. burger king northumberland street is a better example of burger king, decent service and relative...fast to her "fast food" to them quickly. happy, especially recommended when they are a fan of a good old whopper like me. Do not forget to download the burger king app, they get their discounted goodies.
Ansley
Standing in line to order our food, the lady before us was in a wheelchair and obviously severely disabled. The girl serving her couldn't hide her hatred or disgust. She belittled the lady, treated her like an idiot and raised her voic. The tills are...now separated into cash only or card only till. Tills are in banks of till together with serving space betweeen. This particular till group had cash and card till together with the server standing in the middle no indication which till she was using. The lady in from of us was in a wheelchair and clealry severely disabled. The girl serving her couldn't hide her hatred or disgust. Firstly she asked the customer how she was paying when she was h...
Categories
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Drinks Quench your thirst with our refreshing selection of drinks, from hand-crafted cocktails and fine wines to non-alcoholic delights, including sodas, juices, and expertly brewed coffee and tea. Perfect complements to your meal!
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Chicken Succulent and savory, our chicken dishes are crafted with tender meat, flavorful seasonings, and diverse culinary inspirations. Enjoy a delectable variety that's sure to satisfy every palate.
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Burgers Juicy, flavorful burgers crafted with premium ingredients, from classic beef to unique vegetarian options, all served with fresh toppings and a choice of hand-cut fries or a crisp salad.
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Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.
Amenities
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Takeout
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Seating
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Delivery
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Breakfast
