Phone: +441432341624
Address: 4-5 High Town, HR1 2AA, Herefordshire, County of, United Kingdom
City: Herefordshire, County of
Dishes: 2
Reviews: 1293
Website: http://www.coffee1.co.uk/
"This espresso experience at this atrocious coffee shop was about the worst I have had in all my fairly long life. These chains expect you to pay good money in exchange for some often mediocre product with quite often an even lower level of customer service. Coffee #1 in Hereford just beggars belief !!! I asked for an extra hot flat white and a double espresso, with a polite request to first pre-heat both cups. Ignoring my request, (I am just a customer after all) what came up was a flat white of just about an acceptable quality, but the espresso was an unmitigated disaster. A tiny coffee (smaller than other branches of the same brand) in a large ambient temperature cup – basically tepid before it reached the pass. When questioned why serve an espresso in a very large cup just got an abrupt answer that they didn’t have any espresso cups. (They just didn’t seem to think that mattered) So, we have a tepid coffee in a large cup. Clearly the staff couldn’t give a sh*t about the atrocious level of service they expected to be paid for. If you are running a hospitality venue and you claim to be #1 in that market not having correct cups for various types of coffee is like a cocktail bar only having pottery breakfast mugs. No sincere apology, No offer of a refund. I guess staff training is something the management of Coffee #1 don’t bother with, they certainly ought to. One of the biggest problems is that most so called ‘baristas’ in the UK chains do not have respect for the food and drink they serve unlike the true Italian maestros of coffee."
Menu - 2 options
All prices are estimates.
Cheesecake
A rich, creamy dessert with a smooth texture and graham cracker crust, often topped with fruits or a sweet glaze.
Carrot Cake
Moist and flavorful carrot cake topped with creamy frosting and a hint of spice.
barbarakonecna
Loving this place and food, will come back for more again. It is my favorite place to have a break a and enjoy good atmosphere
Address
Reviews
Tony
A very busy cafe in Hereford market Square. Quite quirky decor and extremely friendly service. A great refuge on cold January day
Joneses514
Always a delight to sit in and have a coffee and cake.... staff always happy and cheerful. Love the different coffee and teas on offer.
Clivel
Coffee here is good; cakes, less so. Service on a bank holiday Monday was pretty abysmal plenty of servers but none of them seemed to know what the others were doing.
placeandtime
Nice vibe. Decent food and drink. Almost always a queue to the front door which moves far too slowly. Never more than one person on the till, leading to an always-too-long wait to order.
N420DTpeterd
Always busy and there’s a reason for that it’s excellent and so much better than the big chains. Coffee is very smooth, choice and quality of food and cakes excellent service (always with a smile) is exemplary.
Dan
Went here at 16:00 for a coffee and some cake only to be told all cakes on display were frozen ready for the next day. So we had one option out of everything we could see. What’s the point of staying open until 17:00 if you can’t offer what’s on the shelf!
Paladr
As a Herefordian of long-standing, I have tried most of the coffee shops in town. Coffee#1 is now my preferred choice. Paid a very pleasant visit there today and was very impressed by the service and the atmosphere, particularly the large open front windows, which...
Timbo5447
I visit Here Every Saturday Morning first thing with my Mum, we always have the same, a black Americano, a Flat White and 3 bacon rolls 2 for me.They are the same every week, great coffee, great rolls and excellent friendly staff. Going to this place has become a Saturday morning tradition for my Mum and i before i take her shopping. Its great f you can sit in the Window as you can chill out and watch the world go by.There are lots of places in Hereford for Coffee, but this is by far the best.
Chrste
This espresso experience at this atrocious coffee shop was about the worst I have had in all my fairly long life. These chains expect you to pay good money in exchange for some often mediocre product with quite often an even lower level of customer service. Coffee #1 in Hereford just beggars belief !!! I asked for an extra hot flat white and a double espresso, with a polite request to first pre-heat both cups. Ignoring my request, (I am just a customer after all) what came up was a flat white of just about an acceptable quality, but the espresso was an unmitigated disaster. A tiny coffee (smaller than other branches of the same brand) in a large ambient temperature cup – basically tepid befo...
Categories
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Cafe Indulge in our vibrant cafe selection, offering an array of freshly brewed coffees, artisanal teas, and delectable pastries, paired with cozy ambiance for a delightful dining experience.
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Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
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Cakes A delightful selection of cakes featuring rich, moist layers and crafted with the finest ingredients. Satisfy your sweet tooth with our variety of decadent flavors and beautifully decorated creations.
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Breakfast Start your day with our delicious breakfast options, featuring everything from classic eggs and pancakes to healthy smoothies and yogurt. Perfect for a hearty meal or a light morning bite!
Amenities
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Cafe
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Takeout
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Seating
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Mastercard
