Phone: +441851643252
Address: Carloway, Isle Of Lewis., Eilean Siar, United Kingdom
City: Eilean Siar
Dishes: 7
Reviews: 526
Website: http://www.doune-braes.co.uk/
"Stayed overnight in our road trip of the Outer Hebrides. Hotel was so dated and clearly hadn’t been updated in the last 40 years. Not enough staff.. same person booking in on reception, running the bar and serving food. I’ve not heard a member of staff saying sorry as much as the Welsh girl said on this particular evening. Our food was dreadful and like a bad school dinner. Pale, tasteless and not well presented. My sticky toffee pudding arrived freezing cold with cold sauce poured over it. Couldn’t complain initially as no staff to complain to. Just dreadful really and so overpriced. The breakfast was rubbish too. I had porridge and they couldn’t even get that right. It was tasteless and looked grey and gelatinous.. which it was. Our bedroom was like something my grandma had in the 70’s and the bathroom fan was like an angle grinder in noise. The toilet seat moved and the bath mat was a piece of paper. Little bath towels not sheets and hanging out to dry in the grim backyard when we left. The ironing board was up in k e dining room. Just dreadful. Saving grace was that it was at least clean. Drive straight past people!"
All prices are estimates.