Phone: +441485532487,+441485524205
Address: 2-4 Greevegate, King's Lynn And West Norfolk, United Kingdom, PE36 6BJ, King's Lynn and West Norfolk
City: King's Lynn and West Norfolk
Dishes: 8
Reviews: 7884
Website: https://www.fishershunstanton.co.uk/
"We walked in early afternoon and waited around 5 minutes to be seated, which was good considering how busy it was. As they were extremely busy it took along time for our order to be taken, which is understandable. Our order was taken, (we ordered 4 meals) as it was busy we expected it to take a while but certainly not 1 hour. We soon started to realise that our order may not have been processed as several tables that ordered after ours received their food first. We asked the waitress and she said she would check with the kitchen, and said the order has gone through. After waiting around another 20 minutes (at this point around 4 other tables that ordered after ours received their food) we queried to the waitress again who said she couldn 't speed up the kitchen. The manager came over and explained that we made the waitress cry. She also made the point that if we didn 't want to wait the door is over there . She was very confrontational and instead of aplogising she made an excuse that cod takes longer to cook due to the takeaway orders, which was total nonsense when other customers (that ordered after ours) received food that more than likely was cod even so, our food shouldn 't have taken that much longer. She accuses us of being rude, and did not once apologise about the hour wait for our food. Another table that witnessed the incident explained to the manager that we weren 't rude, and were simply asking where our food was. She also was arguing with them, making the point that a 15 year old is crying . I 100% understand management sticking up for their staff, but point blank accusing customers of something without knowong both sides of the story is unacceptable. All the manager had to do is apologise and try and get the food out as quick as possible. Despite the incident, when the food did arrive it was very tasty and worth the wait, it was just unfortunate the manager had to act in this manner."
All prices are estimates.