Phone: +447481266642
Address: 38 High Street, TS18 1SP, Stockton-on-Tees, United Kingdom
City: Stockton-on-Tees
Dishes: 3
Reviews: 156
"Myself and my family visited this cafe yesterday, but unfortunately could not believe the absolutely bad service we received. I have visited the cafe in the past, which I have to say is very mediocre, but passable. Nevertheless, on ordering our food, I asked for a childs meal+drink, which she went off to get the drink, then came back to me, to which I asked for a dinner+cup of tea, then proceeded to give me a ticket number, went to the tea machine, as I still talking saying I haven 't finished yet, came back and then I asked how much some chips were to go with a breakfast, she said £1.20 for a bowl, to which I replied is that the same price for a few chips on the plate, she added yes, they just come in a bowl, so I then replied that 's okay then . We eventually received the childs meal, my dinner, bowl of chips, AsI had been in previously a few days ago, ordered a breakfast then too, which took forever had to ask where it was,?? I just thought they obviously take a while to do it,but as the chips were getting cold I asked the young girl where the breakfast was, she went off to ask, the next thing we saw was the blonde woman practically storming down the aisle to us, literally started shouting at me saying I didn 't order the breakfast,even though I had a whole conservation about the chip saga, she then admitted I asked about the chips with the breakfast, hence contridicating herself!!?? My daughter then said it doesn 't matter as were pushed for time, then started with an absolutely disgusting attitude towards me daughter, we were gobsmacked!!! Could not believe what had just happened!!. On my previous visit, the same woman had a terrible dig at an elderly couple whom complained of a cold draught to which they moved tables, myself my friend was also witness to this, as the things on the ceiling were wafting about, she again very abruptly said we don 't have any aircon, your wrong, it must be the draught from the door!!! bearing in mind, no one came through at the time, I thought then, was there any need for her attitude?? I thought she must be having a bad day, but felt sorry for the couple. Hence, to say after enduring this latest fiasco, please be warned Enter at you peril!! This person needs to require some good customer service skills asap, or she,all have no customer 's."
Menu - 3 options
All prices are estimates.
Hash Browns
Crispy, golden-brown shredded potatoes perfect as a savory breakfast side.
Cauliflower
Crispy cauliflower florets with tangy lemon aioli and a sprinkle of fresh herbs.
Kevin
Great service, great food great atmosphere even for a solo like me. Chicken dinner was NB nearly as good as my mother's , but don't tell her I said that. Will b back again when in Stockton,. It's a little gem
Address
Reviews
773Matmat
staff chatting about their kids, strong smell of grease could do with a deep clean in the cafe bit, the breakfast was ok but you can get better in the shambles and for much less. I will go back and try the lunch food
Patricia
I visited the cafe with my mum and we ordered children's meals. The quality of the food was excellent and the service was impeccable. They even put our meals on normal plates rather than Thomas the Tank Engine ones. Defo going to go back.
michaelamI128069
Real homemade parmo not like Nexlwcastle frozen to trick you Home made pizza like old school pizza amazing 5/5 all day we go every Friday Parmo day best cafe day Parmo in Stockton or Boro in our opinion always busy only down side Garlic often gone so we often take our own
realdeal
Called here today with family and had great food with decent menu and very good prices.all enjoyed and friendly staff,the place does look a bit basic and not very inviting from outside but give it a try you wont be disappointed .must say toilets are upststairs and plenty of steps to climb.we will call again if in area.
486justinb
Food glorious food is a simple restaurant aimed at the aged where singles who don't cook can get a meal it's simple food made simple, but sometimes this is just what is needed. The pizza was really good for the kids, however my parmo was poor with lumpy cheese sauce and an overwhelming taste of butter instead of cheese. We stayed for pudding this was ok but nothing to shout about. But I will say again for the clients this is pitched for it's just right.
fuentas80
This is a cafe selling standard ‘greasy spoon’ style cafe food. The food is ok but it’s not the best quality, and I don’t think it’s worth the price you pay compared to other places. The coffee wasn’t great despite being fresh I asked for it black so it came in a mug filled to the brim with water which meant its was pretty weak. I pointed this out and asked for an extra shot but was told I would need to pay for this. 5 star hygiene rating though which is a good point and service was quick. Not to my tastes but looks like an independent cafe which was full of punters so worth a visit if that’s what you like...
kelseyj597
Felt very uneasy about eating my meal here as it was a visibly dirty environment. The cutlery, which you had to get yourself from a grubby plastic container, was smeared in grease. The table was grubby as were the menus. The lady serving was short with customers and didn't smile once. At one point my friend wished her a Happy New Year to which she didn't respond. Food portions were small and the quality of the food itself was very low. Bread smeared in margarine, even on burger buns which I've never heard of before. Grey meat on the burger, warmed up oven chips etc. Sorry to be harsh but it really wasn't a great experience at all.
KL
I visited this cafe with my disabled mother and my 5 month old son yesterday and would not recommend. Firstly, I asked for the bathroom, it was up 4 and a half flights of stairs. When I got to the bathroom there was no baby change facilities so I ended up having to change him on the floor. I returned to the cafe and informed my mother as she would be unable to use those facilities. In the meantime, my mother ordered a decaf tea and a caramel shortbread for myself. I was impressed they offered decaf as not all cafe's do, I am breastfeeding so cannot consume caffeine. However, the tea was served ready made in a mug. This seemed very strange as how do they know how much milk you would like or h...
mariakB2301QV
Myself and my family visited this cafe yesterday, but unfortunately could not believe the absolutely bad service we received. I have visited the cafe in the past, which I have to say is very mediocre, but passable. Nevertheless, on ordering our food, I asked for a childs meal+drink, which she went off to get the drink, then came back to me, to which I asked for a dinner+cup of tea, then proceeded to give me a ticket number, went to the tea machine, as I still talking saying I haven 't finished yet, came back and then I asked how much some chips were to go with a breakfast, she said £1.20 for a bowl, to which I replied is that the same price for a few chips on the plate, she added yes, they j...
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Amenities
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Cafe
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Seating
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Vegetarian Friendly
