Phone: +441616240166,+441616209159
Address: Rochdale Road, Oldham, United Kingdom
City: Oldham
Dishes: 9
Reviews: 640
"I have been here lots of times and as usual tonight ordered a medium rare sirloin streak. However when I cut into it, it was very overcooked. I didn't eat any of it, I didn't even wait for a waitress I walked straight to the till area to inform them. The waitress came back out and told me the chef said it was cooked med rare and if I expected a replacement steak I would have to pay again. I told them to cancel my order and that I would not be paying for a meal I couldn't eat. She went away, a few minutes later she came back saying the chef expected me to pay half the cost of the meal because I had eaten part of it I hadn't. I told her I was not paying anything. She went away, again few minutes later came back to say chef says you have to pay half because the steak was med rare when it left the kitchen! Utter rubbish. Again told her I would not. She went away. Another manager then appeared and said the chef wants you to pay half the cost, are you willing to do that? I said no, he went away and that was eventually that. All of this was in the middle of the busy dining area! It spoiled our evening, my friends couldn't enjoy their meal whilst this was happening and they felt uncomfortable that I did not have a meal. I am booked in for half term with 5 other friends but that will now be cancelled. Never had such a bad time over a poorly cooked steak!"
All prices are estimates.