Phone: +441412401633,+441412488888
Address: The Blythswood11 Blythswood Square, Glasgow, United Kingdom
City: Glasgow
Menu Dishes: 35
Reviews: 529
Website: http://www.iasgrestaurant.com/
"My friend and I went for afternoon tea and also ordered some starters from the a la carte menu scallops and the prawn cocktail. The starters were disappointing small portions for the price and looked better than they tasted. For a restaurant in a 5 star hotel, I expected better. Luckily the food in the afternoon tea was far better but was let down by the limited range of teas available and the flavours were weak. We had to ask for milk as we weren't offered any. Perhaps they expected people to just drink it black but they should offer it as not everyone enjoys black tea. Other 5 star hotels offering afternoon tea, has more extensive ranges of teas on offer. The service was good although my only complaint was it was unclear if I was meant to wait for someone just outside the restaurant to be seated. There's a reception desk and menu beside the entrance but was unmanned. There were staff milling about the lobby and concierge desk but no one offered to help. I ended up having to go to the bar to be served and even then several staff walked by without querying if I needed assistance. Overall customer service/experience could definitely do with some improvement!"
All prices are estimates on menu.