Phone: +33156580002,+33186995715
Address: 117 r. de Vaugirard, 75015 Paris, France
City: Paris
Dishes: 19
Reviews: 10465
Website: http://www.restaurant-ida.com/
"Okay, I have to be honest, my note is not for food here because I didn't even have the opportunity to go to the restaurant!!! So, at a betting visit on February 16, I saw a TV footage that was talking about this place. as it was next to my hotel, I decided to book a table and try it. I made the reservation on their website. 2 days later, I receive an e-mail asking me a number where I can be contacted to confirm the reservation. I replied by explaining that I am a visitor here but that I am always available on my international phone number and I also provided a secondary local number on which I could be attached from time to time. I'm not sure about the local number, but I've never received a phone call. So on the day of booking, I send to the restaurant an email confirming that I always come to dinner tonight. And I was surprised by the answer: 'We tried to call you and you were injoinable so we canceled your reservation!'. I found this outrageous because 1/I didn't receive any phone calls on my mobile phone and 2/I would have waited for an email to follow up a professional customer service. Anyway, I answered again to confirm that I have not received any calls and that I have received another answer: "we have called and you have not answered and without voice confirmation, we cannot guarantee your reservation. good night.' for a restaurant that wants to position itself as 'high-end' (according to the TV sequence) it was really a very bad customer experience. Anyway, in summary, if you're an international visitor and you don't have a local phone number on which you can be attached (as they call you), don't bother trying to book in this place. I hope that helps you!"
All prices are estimates.