Steak Tartar Steak Tartar
Bistro Aix

Bistro Aix

54 Topsfield Par, Tottenham Ln, Crouch End N8 8PT, London, United Kingdom

Soup • Fish • Meat • French


"Excellent food but the evening was spoiled because instead of bringing the Carafe of White Vermentino that we ordered a very expensive £60 bottle was brought to us. The waiter insisted that this was what we had ordered even though the wine was not even white but orange. This bottle was eventually replaced by another £40 bottle of white Vermentino which we accepted. When the bill arrived we had been charged for both bottles with a discount on the first that we had sent back. After much wrangling and telephone conversation between the waiter and the manager we declined to pay for any part of the orange wine or the service charge I spoke with the manager the next day who didn't accept any responsibility for what had happened basically saying that the waiter's version of events differed and that she wasn't there so could not comment. She eventually conceded that the waiter's one fault was that he could be slightly inattentive and she admitted that the orange Vermentino should not have been listed under white wine. She also admitted that she had not authorised the charge made on the returned bottle. After asking me to repeat my version of events four times and saying she couldn't understand it she finally said that she was sorry we hadn't enjoyed the evening. We won't be returning and I would recommend anyone going there to check both the wine brought to them and their bill carefully"

The Barking Dog

The Barking Dog

33-35 Malone Road Belfast, Antrim BT9 6RU, BT9 5BQ, Benedicts, United Kingdom

Irish • Steak • Pasta • British


"I'm an American. I was invited to work at the queen’s university in a global conference. my airline has moved my baggage, so I stopped in the barking dog to use her wlan to check the status of my baggage and have a drink and a snack with my associate who has unusual allergies. the menu had nothing to call us, so we have decided to finish and move only our drinks./ at no point has anyone informed that it is illegal to have only drinks, and our server ran our review without mentioning any legal requirements. After I paid, someone who I suspect, the manager, came to the table and checked our reception. exactly what I thought was what they said before they cheated on me how it is illegal to buy drinks in a restaurant without eating. I apologised and explained that I had no warning. I offered to buy food retroactive and they refused. then they repeated that I was in a restaurant and not in a pub and that my activities were illegal. they denied my multiple attempts to apologise me while I explained that I am not out of the opposite. this experience was very confusing for me, because the night before me had drinks in a restaurant without food and it was no problem. in any case I was told that there is no such law and that the ordering of drinks without eating in a restaurant is very common. I've never been treated so badly in a customer service dynamic and I'm not sure why this happened. I feel targeted and totally mistreated for what does not seem to be a good reason. To finish it, it was my birthday. complete error in the name of what this person was. I will say the rest of the staff was very pleasant and accommodating."